Hi, I’m Jeremy, I’m glad you’re here.

No matter what you create, I’m guessing you spend a good amount of time feeling lost, hopeless, and unsure about how to get from where you are to where you want to be.

So do I. And so does everyone doing creative work.

This is the Creative Wilderness.

Every week, I publish a new article in my Creative Wayfinding newsletter about how we as creators and marketers can navigate it with more clarity and confidence.

If you’re building something that matters, but aren’t quite sure how to take the next step forward, I’d be honoured to have you join us.

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    Small Steps

    Step
    Plant
    Rejoin
    Realign

    Center.

    Lean
    Stretch
    Counter
    Balance

    Breathe.

    Scope
    Push
    Leap
    Land

    Pause.

    Shimmy
    Shift
    Sprint
    Scramble

    Settle.

    Survey
    Chart
    Test
    Retreat

    Repeat.

    Hither
    To
    Fro
    There

    And back again

    If you make (and let) them
    Small steps will take you far.


    Explore how to navigate a creative life that matters

    This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

    A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

    Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

    It’s something I’m proud to create and I’d be honoured to share it with you.


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        Why Creative Progress Takes So Long to Appear (Even When You’re Putting in the Work)

        For the first 10 years of my creative endeavours, I lived in nearly a constant state of frustration that things weren’t progressing as fast as I wanted them to.

        On any given day, the focal point of that frustration may have been related to income, audience growth, skill development, or more likely, all of the above… plus a dozen other areas where progress felt painfully slow.

        Of course, we all want things to happen faster than they often seem to be happening in the moment.

        Indeed, no matter how quickly things are actually moving, we seem to feel that they could always still be going faster.

        This is especially frustrating when things don’t seem to be moving at all.

        It’s no wonder why we feel this way.

        The reason so many of us embark on our creative journey in the first place is to escape some dissatisfaction with our current circumstances.

        Perhaps we feel stifled, uninspired, or worried that we’re wasting our potential doing work that doesn’t use our skills or unique perspectives. Perhaps we feel as though we don’t fit into our current community, circumstance, or culture. Or perhaps we’re simply curious about what lies beyond the boundaries of the standard-issue life we’ve been sold as “normal” and desirable.

        Whatever our reasoning, many of us are looking to use our creative work as a vehicle to get somewhere we perceive to be better.

        It’s only natural, then that we should want to be in that better place as soon as possible.

        The truth, however, is that progress related to creative work is not linear.

        Instead, creative progress is a lag effect. In other words, it requires us to put in a significant amount of upfront work before seeing even the smallest of results.

        Said differently still: Creative progress takes time.

        In the middle of one of my bouts of frustration about my own speed of progress, I decided to start journaling about all the things that take time when it comes to developing a sustainable creative platform.

        The resulting list provided a stark reminder that of course creative progress takes a long time. Presented with an itemized list of all the components of creative work that take time to develop, it becomes obvious why progress feels so slow, especially at the start.

        There’s just a lot to work through!

        Hopefully, the following list provides you the same type of reassurance and frame of reference it’s provided me to help you reset your expectations around the timeline of your work.

        Things That Take Time

        • Finding clarity
        • Building up the confidence to make a leap
        • Nursing yourself and your ego back to health when your leaps fail (they will) and getting yourself back out there (this can take a lifetime if you let it. So don’t.)
        • Releasing the handbrake that’s keeping your voice in check (no, you don’t need to find your voice, you need to release it)
        • Recognizing and then overcoming all the many limiting beliefs about yourself that are keeping you stuck
        • Developing your skills to the point where they’re actually capable of getting the job done
        • Completing the necessary reading, learning, and apprenticeship to be seen as a serious contributor to your space
        • Getting to intimately know your ideal audience members
        • Building your network of support, accountability, partners, collaborators
        • Developing an interesting and unique point of view
        • Getting clear on what the hell you’re actually creating (there’s probably a deeper thread that runs through your work than what’s visible on the surface)
        • Once you do, learning how to talk about what you do in a way that’s compelling to others
        • Understanding where your work and perspective uniquely fits in your niche, industry, and the world
        • Starting and quitting dozens of different blogs, podcasts, newsletters, Youtube channels, social accounts, projects, and more that weren’t quite the right fit for either you or your audience
        • Developing offers that suck and don’t sell
        • Going back to the drawing board to develop better offers that do
        • Creating a whole lot of shitty content
        • Creating a whole lot of mediocre content
        • Creating even a small amount of good or even great content (and finding that this content takes way more time to create… but the positive results are obvious)
        • Developing a sustainable distribution system for your content to get it seen by more people
        • Learning how to market yourself and your work
        • Finding and learning the tools that will help you make and market your work
        • Running regular experiments and analyzing the results
        • Running more experiments and analyzing those results
        • Continuing to run & analyze more experiments… (you basically do this til the end of time)
        • Pivoting when it all goes to shit
        • Pivoting when you realize you don’t want what you used to want and having to go back to the top of this list
        • Pivoting when you realize you’ve been playing small and that you have more to offer but it will require you to expose yourself in a way that is terrifying, uncertain, and vulnerable
        • Getting the timing right (this might mean sitting on your idea for years)
        • Learning to navigate and leverage your personal and creative patterns, habits, strengths, and weaknesses
        • Learning the limits of your capabilities
        • Learning the limits of your knowledge
        • Learning who you really are
        • Learning to trust yourself.


        Explore how to navigate a creative life that matters

        This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

        A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

        Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

        It’s something I’m proud to create and I’d be honoured to share it with you.


          Toss & Catch: The Simple Practice to Develop Creative Confidence

          Within minutes of leaving my front door for a walk, it’s almost inevitable that I’ll have stooped down to pick up something off the ground.

          Most often it’s a small, interesting (at least to me) stone or pebble–when I’m walking along the coast my pockets will end up literally overflowing with such stones–but any vaguely spherical object will do, including various forms of nuts, seeds, fruits, or other naturally occurring orbs.

          While in Texas a couple of months ago, I picked up a collection of acorns that are now apparently accompanying me around the world.

          Acorns are wonderful metaphors for the value of patience, persistence and how great things can grow from small beginnings, and I keep them on my desk as a reminder.

          This isn’t an article about acorns, however.

          See the picking up of the object, in this case, an acorn, is only the starting point. Once I have it in my hand, it’s only a matter of time before I begin tossing it to myself.

          Toss. Catch. Toss. Catch.

          I’ll start with low tosses and easy catches, all the while continuing to walk, but as I become more comfortable with the size and weight of the object, understanding how it arcs through the air in the current conditions, I’ll begin to throw higher.

          Soon, I’ll attempt throwing it over tree branches, through gaps in the foliage, throwing higher and higher as my confidence increases.

          Toss. Catch. Toss. Catch. Toss. Bounce. Drop. Stoop. Retrieve. Toss. Catch.

          I originally thought this habit was some kind of boyish male compulsion born of a love of sports and competition.

          How many groups of guys have I been around, who, when pulled over at a road trip rest stop for example, within five minutes have, without speaking or explicit organization, found a target at which to collectively throw rocks in tacit competition?

          But the more I thought about it, the more I realized there was something else going on and that this habit had further reaching implications than the simple tossing and catching of an acorn might initially suggest.

          In the end, I realized that this tossing and catching was a small, subtle form of confidence building, that, silly as though it may seem, extended into the rest of my life, including my creative work.

          Confidence Is Fluid

          We often think of confidence as being domain-specific.

          We might be confident in our ability to prepare a delicious meal, for example, without having any confidence in being able to run a 10k race.

          The truth, however, is that confidence is more transferrable than we often think and can bleed over from one domain to another.

          This is especially true of pursuits that share some common denominator.

          Take sports for example.

          While you might be a novice soccer player, if you’ve been playing hockey your whole life you likely have a level of confidence and comfort in your physical abilities, an understanding of the how team sports work, and your ability to to pick up the nuances of the game fairly quickly.

          Confidence is especially fluid and transferable when the activities in question fall under a domain we hold as a core part of our identity.

          In the example above, if we see ourselves as athletes we’re likely to have confidence in our ability to understand and excel at any type of athletic endeavour, regardless of whether or not we have any current experience with it.

          This type of identity-based confidence is a powerful tool to acquire.

          If we hold the idea of being “creative” as being a core part of our identity for example, and have confidence in it, we’re far more likely to excel at any (and perhaps all) creative pursuits we encounter.

          But what if we don’t yet have confidence in our abilities as a creator?

          Is it possible to transfer confidence over from somewhere else?

          Finding Your Common Denominator

          It turns out that confidence built up in one area is, in fact, transferrable to pursuits in unrelated domains.

          The trick is we just need to work a little harder to find the common denominator tying them together.

          I’ve written before about how there’s a lot we can learn as creators from the word game Wordle, for example.

          By most definitions, Wordle and creative work fall into entirely unrelated domains.

          One is a short, sweet, fun diversion that takes 5-10 minutes a day while the other is the work that many of us pour our hearts, souls, fears, and hopes into for years, decades, or even a lifetime with the goal of earning a living and creating an impact off of it.

          And yet, when we shift our categorizations of each of these pursuits from “game” and “work” to the common denominator of “puzzle” all of a sudden the link between the two becomes a whole lot clearer.

          With the link now established, the confidence that comes from competence in one area almost naturally begins to flow into the other.

          I’ve experienced this exact boost in puzzle and problem-solving confidence in my creative work by regularly playing games like Wordle, crosswords, learning how to solve a Rubik’s Cube, board games, card games, and more.

          When you find the link and then approach two pursuits as fundamentally the same thing, the gains made in either of them apply to the other.

          Which brings us back to tossing and catching acorns.

          Confidence is a Common Denominator Unto Itself

          As I walked and tossed and caught and dropped and tossed and thought about the possible common denominators between tossing and catching and any other more… shall we say, useful pursuits, I cycled through possibilities.

          The obvious one was the physicality of the activity.

          The accuracy and timing required of the toss and the hand-eye coordination required of the catch both feel fairly broadly applicable to other physical activities.

          Then I pushed a level deeper and thought about so much of creative work is essentially tossing an idea up to our audience and hoping they catch it. At the same time, we ourselves are constantly trying to catch the subtle cues our audience and the market are sending our way in order to inform our work.

          Toss. Catch. Toss. Miss. Stoop. Retrieve. Toss. Catch. Toss. Catch.

          It’s a tenuous connection, I’ll admit, when it comes to how much creative confidence can possibly be built by tossing acorns over tree branches.

          And yet, it provides an interesting lens to think about the process of doing creative work.

          The unexpected gusts of wind, caroms off tree branches from poorly aimed tosses, and simple misjudgments that might cause us to miss catching an acorn all exist in some form or another in creative work.

          As do the ways in which we might account for and manage these potential disruptions.

          As too does the thrill in our gut of aiming an ambitious toss and pulling out the catch on the far side of its arc.

          Perhaps the more fundamental form of confidence we gain stand to gain from tossing and catching, however, is the belief in ourselves to envision an action and have it work out successfully.

          Whether it’s tossing and catching an acorn or planning and executing a product launch, establishing a vision and following through on it is how confidence builds.

          The more ambitious the toss we’re able to snag, the more confidence we gain for the next one.

          That’s not to say every toss we make will be perfect, or that we’ll make every catch. But as long as we keep tossing, we find that the confidence gained from a successful toss and catch is greater than the amount lost by missing.

          And in the end, in my experience, at least, confidence built up in any area of our lives is additive.

          Even if we can’t make a direct connection about how confidence built up in one area might flow into and serve us in another area of our lives, our overall, master level of confidence in ourselves is informed by all the domain-specific confidence we possess.

          And in the end, that master level of confidence has a way of finding its way into every single thing we do.

          Confidence is confidence.

          Which means any chance we have to increase it–be it tossing up an acorn or an idea–is worth taking.


          Explore how to navigate a creative life that matters

          This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

          A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

          Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

          It’s something I’m proud to create and I’d be honoured to share it with you.


            Playing By House Rules

            Think about the board game, Monopoly for a minute.

            Chances are if you play it 10 different times with 10 different people you’ll get 10 different variations on the rules.

            Some of the variations are minor, such as changing the amount of cash each player starts with, randomly dealing out a selection of starting properties, or taxing certain board spaces.

            Others are drastic alterations to the core mechanics of the game, such as adding custom rules that apply to specific dice rolls, and new opportunities (or requirements) for landing on a certain spot on the board.

            It’s not that the rules of Monopoly are fluid by nature.

            The official rules for the game are firmly defined, set in stone–or at least in the paper print-out that comes in the box.

            And yet despite these standardized, codified rules, so often, we, as the people playing the game find ways to reinterpret, bend, break, subtract from or add to the rules in a way that makes the game more fun for us.

            Having fun, of course, is the whole point behind playing a game in the first place, so if we stumble across (or engineer) a way to play that makes it more fun for all involved, why not ditch the official rulebook and adopt the House Rules.

            What we need to realize as creators is that we too have the ability to create our own house rules.

            We might read about a dozen different frameworks and strategies for growing our audiences or creating better work.

            Each of these frameworks is likely solid, and probably even works wonders for some people.

            But no matter how granular and detailed their instructions, by no means is any framework or strategy hard and fast.

            If the process doesn’t work for us, whether related to the results we’re receiving or the experience we’re having while following it, we have the option to create our own House Rules.

            That might mean choosing to ignore or change a few selected instructions. Or it might mean ditching the rulebook altogether, keeping the board and the playing pieces but inventing an entirely new way of using them.

            In the end, as long as we stumble on something that works for us, what else really matters?

            The first step is to understand that playing by (and inventing) House Rules is even an option.

            The second step is to start experimenting, finding out what we can do to have more fun with our work and create a better experience for ourselves and those we engage with.


            Explore how to navigate a creative life that matters

            This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

            A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

            Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

            It’s something I’m proud to create and I’d be honoured to share it with you.


              3 Lessons from Wordle on Making More Successful Creative Work

              If you’ve spent any time on Twitter over the past couple of weeks, you’ve probably seen a near endless stream of cryptic posts like the one below, and thought to yourself, “What the hell is going on?”

              Screen Shot 2022-01-10 at 7.24.28 AM.png
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              What the hell is going on is a word game (wonderfully) called Wordle.

              As if the name isn’t charming enough on its own, Wordle’s origin story is even better.

              The game was developed by software developer Josh Wardle, who wanted to create a game that his crossword-loving partner would enjoy during lockdown.

              While the game was initially released publicly released in November, over the past week, Wordle has proliferated across the internet, primarily through Twitter, to the point where hundreds of thousands of people are now playing it daily.

              Including me.

              I’m only a few days into my Wordle streak at this point (9/9 so far 🤞) but even with limited exposure, it’s clear that there’s a lot this simple word game can teach us as creators.

              Before we dive into the lessons Wordle has to offer, however, let’s quickly cover how the game works.

              Screen Shot 2022-01-10 at 7.39.35 AM.png
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              How Wordle Works

              The premise of Wordle is simple: correctly guess the mystery five-letter word in six guesses or less.

              You can think of it as a sort of cross between Hangman and Wheel of Fortune.

              A few other notes on the setup:

              1. Every guess must be a real word
              2. Letters can be used more than once
              3. Once you’ve submitted a guess, the grey letters are those that do not appear in the answer
              4. Yellow letters appear in the answer but are currently in the wrong position
              5. Green letters appear in the final word and are in the correct position
              6. There is only one puzzle per day, meaning everyone playing Wordle is working on the exact same puzzle every day.

              And that’s it!

              So what can we learn from this simple yet surprisingly addictive game about doing better creative work?

              Screen Shot 2022-01-10 at 7.39.49 AM.png
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              First, Identify the Crux of the Problem You’re Solving

              Like most puzzles, you can attempt to tackle Wordle through uninformed guesswork–guessing any random five-letter words that come to mind–or you can approach it with some strategy.

              To take the strategic approach, it helps to know the crux of the problem Wordle presents.

              At its core, Wordle is a game about maximizing the amount of new information you uncover with each of your limited number of guesses.

              There are two types of information you’re looking for which will help you solve the puzzle:

              1. Correct letters
              2. Correct letter placements

              And as mentioned in the outline, the feedback the puzzle gives us comes in three varieties:

              1. Correct letter, correct position
              2. Correct letter, wrong position
              3. Wrong letter
              Screen Shot 2022-01-10 at 7.39.57 AM.png
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              It turns out that this is the same crux we’re presented with in our effort to succeed as creators. A useful creative process, then, is built around addressing this information gap.

              Said differently, our goal as creators, especially early-stage creators is to maximize the amount of useful information we’re able to collect with each of our “guesses”.

              In our case, those guesses are made up of any new work we put out into the world.

              Tweets, podcast episodes, newsletter issues, workshops, products, and anything else we create and present to the world are not just opportunities for new people to find (or pay) us. First and foremost, they are critical opportunities for feedback.

              This applies equally to everything from a 25 character Tweet to a $5,000 product offer.

              Feedback first, everything else second.

              This is a critical mindset to adopt as a creator as it subtly, but importantly shifts our stance in relation to how we approach creating content. Maybe most helpfully, it provides a distinct sense of purpose to what can otherwise feel like a mindless task we just have to do as creators.

              Once published, the feedback we’re looking for is remarkably similar to the feedback offered by Wordle:

              1. Correct letter, correct position – Something that resonated deeply with a large portion of your audience
              2. Correct letter, wrong position – Something that resonated with a few people but didn’t quite “click” like you thought it might. More tweaking and experimenting are required to find the right fit.
              3. Wrong letter – *Crickets -* Best to switch course and try something new.

              Of course, when it comes to our work, the feedback isn’t nearly as clear as the daily Wordle, where there is exactly one, objectively correct answer.

              But while the feedback we receive in the real world takes some additional discernment on our part, the process for gathering information and using it to inform our future guesses remains the same.

              Screen Shot 2022-01-10 at 7.40.05 AM.png
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              Two Ways to Collect Information

              With an understanding of the challenge presented by the puzzle, we now have a choice to make when it comes to how to solve it.

              1. Try and cycle through as many new letters as quickly as possible, first worrying about finding all of the correct letters, and then trying to unscramble them.
              2. Lean into any positive feedback you receive in your first guess and build your subsequent guesses around it.

              At the start of a new puzzle (be that Wordle or a new creative project) it makes sense to follow method number one, quickly testing as many variables as possible.

              In creative work, this means experimenting with various mediums, formats, structures, tones, styles, and more in order to see what works both for you and your intended audience.

              Once you begin to get even a small bit of positive feedback, however, rather than continuing to throw paint at the wall, it makes sense to start doubling down and building around what seems to be working.

              At this stage, that might only mean the Wordle equivalent of having identified one correct letter in the wrong position.

              It doesn’t feel like much, but it gives you an anchor to start building your word around.

              As you iterate, you soon find not only the correct placement of that anchor letter but also the letters that surround it, slowly but surely clarifying the word in front of you.

              Understanding and mastering this process of discovery is an invaluable skill for any creator, as it must be repeated fresh with each new project.

              While you might have a general template for creating and launching a new project, as with Wordle, each new puzzle is different. You can begin with the same first foundational guess each time, but you’ll then need to use the the feedback you get from that first guess to inform your second guess, the feedback from which will inform your third, and so on.

              For this reason, it’s best to start with a basic strategy–an understanding of which letters have the highest probability of showing up in five-letter words perhaps–but otherwise starting fast, getting your first guess out into the world and seeing what comes back.

              Screen Shot 2022-01-10 at 7.40.15 AM.png
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              Understand What the Puzzle Rewards

              Finally, in addition to understanding the crux of a puzzle, and how to most efficiently collect information, it helps to understand the type of knowledge and skill that the puzzle rewards, or even requires.

              In Wordle’s case, we’re rewarded primarily for two types of knowledge.

              1. Our Total Pool of Known Five-Letter Words

              This is due to the restriction on using only real words in our guesses.

              You might want to test out 3 or 4 specific letters but if you don’t know a word that uses all of them, you may be forced to settle for a less helpful guess. This was the case in my “ENURN” guess above, where I was forced to use the letter “N” twice, the second of which uncovered no new information.

              The more five-letter words we know, the better use we’re able to make of each of our guesses.

              When it comes to our creative work, this is the equivalent of being well-versed in a broad set of skills, mental models, and knowledge that are all necessary (to varying degrees) in order to create, market, and sell our work.

              These skills include idea generation, knowledge of our audience, social media strategy, copywriting, graphic and web design, podcast and/or video production, and more.

              While it’s impossible for us to master all of these skills, the higher our base skill level at each of these, the better our results will be with each project we take on.

              2. Knowledge of How Letters Work Together

              Spend enough time playing any kind of word game and you begin to notice trends and patterns, letters that have a higher probability of appearing next to each other.

              These combinations range from common word-end pairings like “…er”, “…es”, “…se”, or “…ce” to longer groupings like “ough”.

              Understanding these common groupings allows us make more educated, efficient guesses, thus maximizing the information we’re able to collect with our guesses.

              Patterns and groupings like these don’t just exist in the construction of words, however, but in our creative work as well.

              Our creative work might be focused on a different niche or industry than other creators, or we may be employing a different primary creative medium. But we don’t need to look far to find examples of the same business models, habits, practices and strategies put to use in order to achieve success.

              For me, one of the most striking examples is a daily writing habit.

              I adopted the habit after hearing a disproportionate number of my creative idols endorse it again and again and ultimately, it was the thing that kickstarted my own creative progress.

              That’s not to say it will work for everyone, but there certainly seems to be a pattern between people who write daily for an extended period of time and those who achieve creative success.

              As in Wordle, an awareness of these patterns allows us to make the most efficient use of our guesses, whether they’re creating an individual piece of content or choosing our next project to work on.

              In short, pattern recognition gives us a clear sense of what’s most likely to work.

              Acquiring this Knowledge Takes Time

              It’s worth noting that building up our library of 5-letter words and common letter groupings is not something we can simply take a weekend course on and be done with.

              The same is true for our creative skills.

              This sort of knowledge acquisition and pattern recognition is best learned through practice, experimentation, and feedback over time.

              This means our early guesswork will be largely uninformed. Over time, however, it will improve as we incorporate more and more feedback into our creative operating system.

              The challenge is sticking through the early phase when our guesses don’t yield many hits.

              That said, we can do what we can to speed up the process.

              While It might not be worth studying hard to build out your library of 5-letter words for Wordle, when it comes to our creative careers, we can hasten our results by investing in skill development, analyzing the work of others in order to spot the patterns, and publishing a lot of work.

              More work means more feedback after all.

              Screen Shot 2022-01-10 at 7.40.28 AM.png
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              Applying the Wordle Approach to Creative Work

              Too often, we as creators make creating successful creative work out to be a more complex task than it really is.

              That’s not to say it’s easy of course, but that it’s simply a puzzle to be solved.

              And if there’s one thing to know about solving puzzles it’s that they’re almost impossible to be solved through guesswork.

              Instead, puzzles are best solved by sticking to a process.

              And in Wordle, we’re gifted a simple five-step process that crosses over directly to creating better, more successful work.

              1. Make an educated guess as a starting point, knowing that we’re unlikely to get more than one small piece of the answer right on the first try.
              2. Treat everything we do as first and foremost a form of feedback.
              3. Maximize the amount of new information we open ourselves up to acquiring with each guess.
              4. Lean into anchor letters and build around them.
              5. Repeat the process until the puzzle is solved.

              Sure, creative work might be more akin to solving a 20 (or 100) letter word than a 5 letter one. But we’re also unconstrained by the six guess limit, and the puzzle doesn’t resent at the end of the each day.

              Give it time, and stick to the process, and eventually, each of us will solve the puzzle we’ve been presented with.


              Explore how to navigate a creative life that matters

              This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

              A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

              Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

              It’s something I’m proud to create and I’d be honoured to share it with you.


                One Year Ago, I Ditched Outcome-Oriented Goals. Here’s Are the Results

                A year ago, in the first newsletter issue of 2021 (at that point still called the Listen Up Newsletter) I talked about the value of setting process-oriented goals as opposed to the typical outcome-oriented goals.

                A quick recap.

                Outcome-oriented goals reflect specific milestones (ie. make X dollars, or grow my podcast by Y subscribers), whereas process-oriented goals focus on the day-to-day actions that lead to your desired outcomes when repeated over the long term.

                As I said in that issue related to my prior habit of setting only outcome-oriented goals:Sometimes I met those goals, but if I’m honest, when I did, it was almost entirely due to chance and external factors beyond my control.So for 2021, after years of setting outcome-oriented goals that I failed to meet, I’ve decided to take the year off from aiming for outcomes entirely.Instead, this year I’m investing 100% of my focus and energy into process-oriented goals, free of expectation about the results.

                Now, with a year of process-oriented goals now in the books, it feels like a good time to look back and examine the impact (if any) switching to process-oriented goals has had on my work and life.

                We’ll start by revisiting the specific goals themselves, look at whether I was able to maintain them or not, and then take stock of the the impact they had

                Finally, I’ll share my verdict on the concept of process-oriented goals and whether or not I’ll be sticking with them in 2022, moving back to outcome-oriented goals, or adopting some other approach to goal setting entirely.

                Recapping My 2021 Process-Oriented Goals

                At the start of 2021 I had outlined the following set of process-oriented goals for myself:

                • Publish a new blog post every weekday
                • Publish this newsletter every Sunday
                • Publish a new podcast episode every week
                • Send pitches to 30 podcast hosts every month to be featured as a guest
                • Walk 10k steps/day

                These processes were designed to lead to the following outcome-related goals, intentionally kept somewhat vague and without a timeframe:

                • Grow this newsletter
                • Grow my podcast
                • Double revenue and triple profitability for my agency, Counterweight Creative
                • Feel healthy & energetic

                Sooooo how did the goals hold up?

                Well, it turns out there were a few wrinkles in my year (maybe you can relate?) that drastically reorganized both the outcomes I was working toward and the processes I employed to work toward them.

                The most major of those wrinkles happened almost immediately at the start of January.

                Almost no sooner had I finished setting my goals for the year, than, through the course of a brand-strategy workshop, I realized I was working toward the wrong things entirely.

                The workshop made me realize that my big goals in life were not related to growing my agency but to writing, teaching, and creating.

                What’s more, I realized that I had already systematized the agency to the point where I actually had the bandwidth to dedicate the majority of my time to working towards the things I really wanted for myself and my life over the long term.

                This realization lead to what shall henceforth be known as The Great Reorientation of ‘21, which featured an overhaul of my priorities for the new year (and well beyond), just a few days into it.

                This meant the plan I had just spent the previous few weeks meticulously crafting was in need of some revision.

                Pruning Unhelpful Goals

                The first to go was my podcast, Build A Better Wellness Biz.

                I was proud of the show I had spent the past 6 months developing and launching, but it had always been a strategic content offering designed to grow the agency and had little relation to the questions and ideas I personally wanted to explore.

                This meant that two weeks into the new year, two of my process-oriented goals (sending 30 pitches/month to potential podcast guests and publishing a new episode every week) had already hit the cutting room floor.

                A few months later, the next to go was the goal around publishing daily blog posts.

                At its core, the desired outcomes behind this particular process-oriented goal were two-fold:

                1. Become a better writer
                2. Serve as a forcing function for idea generation

                What I realized in March of 2021, however, having written well over 300 daily blog posts to that point, was that this goal was actually keeping me from becoming a better writer in some ways.

                Like many writers, one of my goals is to one day publish books.

                While short daily blog posts were a good way (maybe the best) to find and develop your voice and perspective, they don’t provide any practice in developing larger ideas, making use of narrative and storytelling, or practicing structuring larger, more complex ideas in a digestible way.

                And so I abandoned the goal of publishing every weekday.

                I continued to write every day, but now every day’s writing went toward this weekly newsletter, a decision which we’ll explore the impact of shortly.

                So here I was, a quarter into the year having already discarded three of my five initial process-oriented goals.

                Far from defeat, however, the decision to set these goals aside was the best decision I could have made.

                Goals of any kind (although perhaps process-oriented goals specifically) are intended to help us move closer to an intended destination. When our desired destination changes, however, it makes sense to reorient ourselves and our process as quickly as possible to begin moving toward that new destination.

                It’s easy to get mired in sunk cost analysis over goals our past selves have committed to and worked towards, but if they don’t help our future selves get where they’re trying to go, it’s best to cut the goals quickly and reset.

                Adopting New Process-Oriented Goals

                While I had cut three of the five process-oriented goals I started the year, I was still all-in on the concept of process-oriented goals.

                This meant that gradually, over the course of the year, I adopted a series of new goals to replace the ones I’d cut loose.

                Some of these goals were short-lived experiments, some were tied to specific projects, such as my Podcast Marketing Academy launch strategies, and some ended up sticking around for the long haul.

                Over the course of the year, some of the short-lived, or project-specific process-oriented goals I adopted at various times were:

                • Send 10 podcast guesting pitches per week to podcast hosts
                • Send 10 pitches to potential PMA affiliates per week
                • Publish a daily blog post on podcast marketing in the 3 weeks leading up to the PMA3 launch
                • Publish one post/wk on Instagram

                In addition to these short-run (or subsequently abandoned) goals, I also adopted a number of new process-oriented goals which I maintained through the end of the year, including:

                • Spend 1 hour/day writing (I was already doing this, but it removed the goal of publishing daily)
                • Publish the Scrappy Podcasting Newsletter every Wednesday
                • Publish a new Quick Podcast Tip on Twitter every weekday
                • Spend 30 minutes a day engaging with other people’s content on Twitter
                • Reach out to every new follower on Twitter to establish a connection and share my newsletter
                • Connect via Zoom with one new person per week via Lunchclub, Twitter, or other communities

                As you might be able to tell, my process-oriented goals are heavily weighted toward writing and network growth, which I believe to be two of the practices that lead to the most serendipity for online creators when done consistently.

                It’s also worth noting, that when I type this list out… HOLY **** that’s like a lot of process-oriented goals!!!

                I’ll be honest, I’ve struggled to maintain the bottom three processes at times throughout the year since adopting them.

                That said, at this point, maintaining the top three requires almost zero effort (in the motivational sense) to the point where I don’t even really need to write them out as defined goals.

                The reason is that these process-oriented goals have become deeply ingrained habits, and fulfilling them on a daily or weekly basis has now become my default setting.

                This is precisely the magic of process-oriented goals once you get over the initial hump of establishing the habit in the first place.

                Knowing this, and recognizing my inconsistency with the newer additions to my list of goals, I’ve made an effort recently to put systems in place to help support me in building up similar habits around the new goals.

                Ok, so we’ve looked at some of the goals I had in place over the past year, but they’re all for naught if they don’t actually move the needle, right?

                The Impact & Outcomes of My 2021 Process-Oriented Goals

                Before we dive into the results let’s revisit the target goal outcomes I had defined for myself.

                After The Great Reorientation, the goals of growing the podcast and increasing the revenue and profitability of Counterweight Creative were no longer relevant.

                Post-reorientation, that left me with three primary goal outcomes I was working toward in 2021:

                1. Growing the Creative Wayfinding Newsletter
                2. Growing Podcast Marketing Academy to the point where it could become a full-time, self-sustaining business
                3. Feeling generally fit and healthy

                So how did my process-oriented goals contribute to each of these three goal outcomes?

                1. Growing The Creative Wayfinding Newsletter

                I view this newsletter as the most important long-term asset in my business.

                For one, it’s just easier to make a living as a creator online when you have an email list of people who care about what you have to say, and are occasionally (or regularly) interested (or even excited) to buy from you.

                But second, the topics I write about help me clarify my own thinking and help me explore the ideas that will become the future foundation of my work.

                I think of this newsletter as a window looking a year or two into the future. Almost my entire motivation behind writing this newsletter every week is to uncover and explore the tiny seeds of ideas that will become projects, products, and maybe even entire businesses in the future.

                For this reason, it’s maybe the most valuable thing I do, regardless of how many people read it.

                That said, growing it was, is, and likely always will be a major goal.

                To look at the impact of my process-oriented goals on the newsletter in 2021, let’s look at two types of outcomes.

                1. Non-Measurable Outcomes

                Since I started the newsletter in April 2020, I’ve been aware of one major issue, keeping the newsletter from more growth.

                Lack of clarity.

                I started the newsletter (and continue to publish it) essentially by writing what I need to hear as a creator on a given week.

                I got lucky and it turns out other people appreciate reading those notes as well.

                But without a clear idea of the through-line tying my articles together, it’s been almost impossible to come up with clear messaging and a compelling promise that would entice people to sign up.

                Until this year.

                Probably the biggest win for me across all categories of my life this year was finally (after writing 400+ blog posts and newsletters) beginning to grasp that thread that runs through my writing and my work.

                This clarity led to the rebrand this year from the Listen Up Newsletter (a name I picked when I thought I was going to be writing about podcasting… which never happened for even one issue) to the Creative Wayfinding Newsletter.

                There’s still a lot more work to be done on refining the messaging and focus of the newsletter, but I feel confident and excited about the direction of the newsletter, and feel like I’ve found my voice and the beginnings of a personal monopoly.

                This clarity, I think, could not have been achieved without non-time-bound process-oriented goals that kept my focus on writing my way through the uncertainty.

                In addition to the clarity, I’ve felt my writing improve in a major way this year, especially in my ability to work narrative elements into my articles.

                This in turn has led to better writing in other areas of my work, including copywriting, workshop and course presenting, speaking, and a whole lot more.

                I certainly dedicated a significant of time to learning more about good writing, but as is always the case, without the daily practice, that learning wouldn’t have amounted to much.

                2. Measurable Outcomes

                In addition to the less-tangible outcomes, things also grew on the measurable front.

                This growth was centered on two key metrics.

                The first is total subscriber count, where the newsletter grew by 79% over the course of the year to now go be sent out to more than 1350 of you wonderful humans who choose to receive it every week.

                But what I’m even more excited about is the improvement in the average open rate.

                Since January 2021, the average open rate of the newsletter doubled(!), to the point where the past 4 issues of the year all boasted open rates of well over 50%.

                Overall, I think it’s safe to say that on the newsletter side of things, the process-oriented goals I set for myself were hugely successful.

                2. Growing Podcast Marketing Academy

                To be honest, for most of the year, my process-oriented goals for growing PMA were somewhat fuzzier than the goals for growing my newsletter, improving as a writer, and keeping fit and healthy.

                This is probably due to the fact that this wasn’t one of the primary goals on my radar when I was initially planning out my 2021 and was instead part of the Great Reorientation.

                That said, process-oriented goals played a big part in each of my two launches.

                After two small, low-key launches in 2020 which were primarily directed toward my existing email community and network, in 2021, I stepped things up with two bigger, more public launches, each of which featured free multi-day workshops leading up to the launch and a number of affiliate partners.

                It was around these affiliate partners that the bulk of my PMA process-oriented goals were focused.

                Specifically, I had clearly defined process-oriented goals around affiliate outreach, with a commitment to send a certain number of pitches and follow-ups every week leading up to the promotion window.

                The good news is that in both launches, I was able to hit my target number of affiliates, which resulted both in additional sales, but also significant email list growth, which, in the long term, that list growth is much more valuable than sales totals during any one launch.

                The news was less rosy when it came to the course finances.

                Going into the year, I had high hopes that PMA could generate ~$50K over the course of the year.

                While I might not have admitted it out loud, I secretly hoped that it could even become a six-figure course.

                As is so often the case when looking back at goals from the start of a year, I now realize young Jeremy’s naïveté.

                In the end, course revenue grew by only 16% compared to 2020. And yet, in hindsight, I now realize that this was never going to be a year of explosive growth for the course.

                Ultimately, this was a year of continuing to build out the groundwork of the course which had initially be laid in 2020.

                Over the course of the year I overhauled the course’s format, supplemental content, and tech stack to the point where PMA is now hardly recognizable as the same course it was at this time a year ago.

                As a result, it’s now in a much better position to achieve sustainable growth going forward.

                In addition, through the course of the year’s launches, I leveled up my knowledge, skill, and maybe most importantly, confidence when it comes to product launches in a massive way.

                This was a big step for me, as I had a big launch flop a few years ago that left me filled with fear, doubt, and impostor syndrome related to launching products ever since.

                I’d call getting past that meaningful progress for sure.

                As the year progressed, I was also able to get much clearer on the additional processes that would lead to the growth of PMA in the future. Namely:

                1. Creating more free, easily-accessible podcast-related content
                2. Regularly networking with potential partners and collaborators

                With this in mind, I started the Scrappy Podcasting Newsletter, started publishing a week-daily Quick Podcast Tip on Twitter, and started connecting with more people in the podcast (and podcast-adjacent) space on a consistent basis.

                These processes are newer and have yet to show major results, but I’m confident that by the end of 2022 I’ll be extremely grateful I started and maintained them.

                In the end, I feel like my goals around PMA this year perfectly highlight the power of process-oriented goals as a whole.

                While I came nowhere even remotely close to meeting my financial outcome-based goals for the course, by sticking to the process, I’ve been able to set it up for greater future success.

                Another tick in the process-oriented goals column.

                3. Feeling Healthy & Energetic

                From summer 2019 to spring 2020 I lost 50 lbs, getting myself down to a weight where I finally felt good.

                My main goal for 2021, then, was not to lose more weight, but to maintain(ish) my current weight and continue the practices that got me there, specifically, eating mindfully and getting my 10k steps in every day.

                While I probably relaxed more on the mindful eating part of the process than I might ideally like, gaining back 10 lbs in the process, those extra 10 lbs brought me up to what is actually probably a more natural and sustainable weight for me, and I feel good about it.

                On the walking front, I fell slightly shy of my target of 10K steps/day, averaging 9500 steps/day throughout the year.

                Overall, while I might have technically missed fulfilling both of my process-oriented goals to a tee, I did in fact feel healthy and energetic throughout the year, making this one a win.

                Also, the walks had the (entirely intentional) side effect of helping me generate ideas.

                In fact, I started tracking my idea generation this year and totalled 2087 new ideas through the end of 2021. Probably 85% of those were blog post or newsletter topics, with the remainder being product ideas, upgrades, or other potentially useful thoughts.

                While I can’t say for certain, I know myself well enough to know that probably 80% of those came while walking, making this a process I’ll be continuing for the rest of my life, as long as I’m able.

                Another win for the process.

                Looking Ahead to 2022

                If you haven’t guessed, the process-oriented goal experiment was a big success in my eyes.

                While I knew in my gut beforehand that processes were likely a more effective form of goal-setting for me than outcomes, a full year’s worth of feedback and data confirm that feeling.

                Going into 2022, I’ll be leaning even more heavily into process-oriented goals

                Specifically, the process-oriented goals I’ll be focusing on this year include the following:

                • Spend 1 hour/day writing
                • Publish this Newsletter every Sunday
                • Publish the Scrappy Podcasting Newsletter every Wednesday
                • Publish a new Quick Podcast Tip on Twitter every weekday
                • Spend 30 minutes a day engaging with other people’s content on Twitter
                • Reach out to every new follower on Twitter to establish a connection and share my newsletter
                • Connect via Zoom with one new person per week via Lunchclub, Twitter, or other communities
                • Walk 10K steps/day
                • Have 1 coffee chat/wk with someone in the podcast industry
                • Run one low-cost workshop per month on a different aspect of podcast marketing & growth

                To me, the real beauty of process-oriented goals is that once you’re able to identify the processes that will lead you to success, and build small daily or weekly habits around them, they just kind of fade into the background of your routine and stop feeling like work.

                I’m long past the point of having to decide whether or not to write in the morning. It’s just something I do naturally and (most days) I enjoy it.

                The same goes for publishing this newsletter and going for my daily walks.

                Sure, new processes will always require dedicated attention, focus, and effort. But I have enough feedback now to know that if I stick with them, they too will soon become effortless staples of my daily routine.

                Then, it’s simply about maintaining the habits and watching the progress compound.


                Explore how to navigate a creative life that matters

                This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                It’s something I’m proud to create and I’d be honoured to share it with you.


                  Three Steps to Developing Creative Fluency

                  The rough benchmark for fluency in most languages is somewhere around 10,000 words.

                  The bar for carrying on everyday conversations is much lower, at 1,000-3,000 words, while you may be able to get by–with the help of some miming and sign language–with as little as a few hundred.

                  With these benchmarks in mind, learning a language seems to be a straightforward proposition.

                  All you need to do is continually increase your vocabulary, progressively hitting each of the word count milestones en route to fluency. Many language learning apps even display this vocabulary data for you so you, making it easy to track your progression.

                  And yet…

                  If you’ve ever tried to learn another language, especially using a tool like Duolingo, you know that this is not how language learning actually works.

                  Vocabulary building, it turns out, is only of three essential components of language learning. And while it’s an essential part of gaining fluency, vocab-building can’t get you there alone.

                  You might not currently be trying to learn Portuguese, Swahili, or Mandarin but Creative Fluency is essential to create work that speaks to and resonates with our intended audience.

                  Unfortunately, much like a traditional language, we, as creators tend to overemphasize the importance of vocabulary when learning how to make and market our creative work.

                  If we want to achieve Creative Fluency, we need to expand our approach beyond vocab-building alone and place greater emphasis on the additional two, oft-neglected aspects of learning a language.

                  Building Your Foundational Vocabulary

                  Vocabulary alone may not be enough to get us to fluency, but without it, there would be no language at all.

                  As such, learning a basic, foundational vocabulary is still the necessary starting point when it comes to learning a new language.

                  When it comes to a traditional language, vocab-building consists of:

                  • Learning the basic building blocks of the language such as the sounds and alphabet it uses
                  • Rewiring your brain to apply new words to familiar concepts
                  • Memorization & retention of the new bank of words
                  • Learning how the language works on a technical level, including conjugation, tenses, and sentence structure

                  When it comes to Creative Fluency, we can think of building our vocabulary as:

                  • Learning the basic building blocks such as the various tools and tactics available to us
                  • Rewiring our brains to understand which levers will trigger which results
                  • Memorization & retention of the various tips and strategies we might one day need
                  • Understanding how our creative vocabulary fits into higher level theories, frameworks and mental models

                  Vocab-building is the most straightforward part of learning a new language as it aligns with how our education system conditions us to learn anything; read the material, and memorize it.

                  As a result, building up our vocabulary is the most intuitive, easiest, and most enjoyable part.

                  This ease, however, is also why we tend to overemphasize its importance, ignoring the other two aspects of becoming fluent and leaving us stuck, unable to communicate effectively.

                  Language is More than a Collection of Words

                  And yet, this is exactly what focusing solely on vocabulary leaves us with.

                  Using Duolingo, I’ve (supposedly) built up vocabularies of 1000+ words in both Spanish and Portuguese.

                  And yet, when I’ve visited countries that use these languages, I’ve found time and again that while I can recognize and read a large number of words when it comes to communicating in the heat of the moment, I’m almost entirely incapable.

                  Clearly, vocabulary isn’t everything.

                  The Asaro tribe of Papua New Guinea have a proverb that encapsulates the problem perfectly, saying “Knowledge is only a rumour until it lives in the muscle.”

                  To take the next step towards fluency, then we need to develop our muscle memory around our vocabulary to the point that we can speak without thinking.

                  The only way to achieve this level of proficiency is by getting out and practicing using our vocabulary–limited though it may be–in the wild.

                  Of course, practicing in public is inherently uncomfortable, which is why we avoid it.

                  We feel safer continuing to build up vocabulary in private before even thinking about venturing out into the world. And so we attempt to learn every possible word and phrase that might be required of us in advance in order to avoid any potential awkward or embarrassing situations.

                  And yet, awkwardness and embarrassment are entirely unavoidable when it comes to learning a language.

                  Ask any prolific language learner about their method and they’ll tell you some variation on this advice from Benny Lewis, an Irish polyglot, “Speak like Tarzan, don’t be embarrassed & aim to make 200 mistakes a day.”

                  The same concept applies to achieving Creative Fluency.

                  As with traditional language, we often perceive that the thing holding us back is a lack of vocabulary.

                  We feel like if we just learn one more tactic or pick up one more tool, we’ll finally find the missing piece and things will finally start to work for us. And so we continue to add more tools and tactics hodgepodge to our vocabulary, hoping that one of them will help us communicate effectively.

                  The thing is, while we’ll certainly need to continue to expand our vocabulary over time, our existing vocabulary is likely more than enough to begin clumsily communicating in the wild.

                  Yes it will be uncomfortable.

                  Yes we’ll make a lot of mistakes.

                  But it will also accelerate our learning (and thus our results) in a big way.

                  For one, when we step out of the classroom and into the streets we quickly realize that we don’t quite know our existing vocabulary as well as we thought we did.

                  Though we might have run through the words and phrases a thousand times in our head, when it comes to speaking them out loud, they stick in our mouths.

                  Learning in public, however, brings with it pressure to improve quickly and we soon learn proper pronunciation, fix our mistakes, and rapidly expand our vocabulary to boot.

                  This is helped along by the fact that by practicing in public, you expose yourself to people who are more than happy to help you learn, correcting your mistakes, giving you the right word when you need it, and encouraging you to keep at it.

                  And it’s here, with this type of person-to-person interaction that language starts to feel fun.

                  The promise of fluency–and all communication for that matter–is connection and Creative Fluency is no different. Because at its core, great creative work is never a recitation but a conversation.

                  As we build up the muscle memory around our language and gain the ability to string together our thoughts and ideas, we build the basis for effective communication.

                  But before we can contribute meaningfully to the conversations taking place around us, there’s a final step we must take.

                  Unfortunately, it’s one many creators never learn.

                  Developing Your Ear

                  Counterintuitively, the final, and most crucial part of fluency has nothing to do with speaking.

                  Instead, it’s about learning to listen and understand what is being said.

                  With some basic vocabulary, we may be able to express ourselves effectively. But without the understanding of what’s being said around or to us, we’re incapable of carrying on an actual conversation. As a result, we end up simply adding more noise to the world without context or nuance.

                  Understanding the conversation that we’re a part of allows us to respond appropriately and open up a two-way dialogue.

                  This, of course, is the foundation of spoken communication but is also the basis of successful creative work.

                  Your Work Doesn’t Exist In a Void

                  We’re all creating and publishing our work in a world filled with countless conversations already taking place.

                  It’s true, we can attempt to start a new conversation around our work but the easiest way to gain traction is to tap into an existing conversation and plug our work into it.

                  This is where developing our ear comes in.

                  Anyone who’s ever learned another language has more than a few stories about embarrassing themselves, thinking they understood a conversation before jumping in and realizing they were way off.

                  “When I was first learning Spanish,” Shares author Mark Manson, “I once told a group of people that Americans put a lot of condoms in their food. Later, I told a girl that basketball makes me horny. Um, yeah… It’s going to happen. Trust me.”

                  Sometimes the price of this lack of understanding is simply embarrassment. Sometimes, it may result in confrontation, hurt feelings, or a tarnished reputation. And sometimes it results in the weary, withering looks from locals tired of another foreigner jumping into a discussion about local affairs without understanding the history or the nuance*.

                  *Most novice marketers have experienced this reaction at one time or another

                  Understanding the context of the conversation we’re a part of allows us to engage and build community authentically, and create offers and content that solve real problems in the most effective way possible.

                  Developing Your Ear Takes Time & Patience

                  Self-study does a poor job preparing us for the speed and variety of pronunciations we encounter out in the world, and at first, we struggle to keep up and react in time with what’s happening.

                  And yet, the point of learning any language in the first place is to engage and participate in the environment in which it’s spoken.

                  This means that sooner or later, we need to immerse ourselves, learning not by studying but by watching, listening, absorbing, and making our own stumbling attempts at contributing.

                  The process is slow, awkward, and frustrating at first.

                  Until it isn’t.

                  Immerse yourself long enough to get past the initial discomfort and over time, almost without realizing it, your comprehension improves, your vocabulary grows, and you’ll find yourself able to string together complex thoughts and ideas without thinking.

                  Soon your pocket dictionary sits gathering dust in a corner and with enough practice, you achieve and surpass fluency, pushing the boundaries of the existing language and developing some clever turns of phrase of your own.

                  It’s impossible to reach this level of fluency through study alone.

                  So ditch the apps, the podcasts, blogs, and newsletters (even this one if you must) and take your vocabulary, limited though it may be into the world.

                  Sure, you’ll need to mime, you’ll need to cobble together thoughts without the exact right word. But what you’ll quickly find is that effective communication, in creative work as in life, is a lot more about effort, intent, and ingenuity, than having the perfect word for every occasion.


                  Explore how to navigate a creative life that matters

                  This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                  A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                  Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                  It’s something I’m proud to create and I’d be honoured to share it with you.


                    A Compass for Creating More Resonant Creative Work

                    Last week in the newsletter, you might have noticed that I switched things up a bit.

                    While the subject matter was more or less the same as my usual–how to navigate the Creative Wilderness–the format was different, in that, I opted for a poem rather than my typical weekly essay.

                    I wasn’t entirely satisfied with the finished version of the poem I sent.

                    And yet, within a few hours of publishing the newsletter, I was surprised to see a number of emails from readers hitting my inbox, telling me how much they appreciated the poem, as well as a couple of shares on social media.

                    Compared to the average newsletter, this was a significant positive response.

                    It also meant that two of my five most resonant newsletter issues featured poems instead of essays.

                    So what’s going on here?

                    Do people like you who read this newsletter prefer poetry to essays?

                    Somehow, I didn’t think so.

                    Curious, I looked back at the issues that had received the most positive feedback from readers and discovered a through-line between them.

                    What surprised me, however, was that the common thread wasn’t related to a specific topic or format of the writing, but to my personal experience and approach to creating them.

                    It turns out, there’s a lesson here for all of us seeking to create work that resonates more deeply with our audiences.

                    But first, back to the poem.

                    Poetry Is Hard

                    This wasn’t the first time I’d included a poem in the newsletter.

                    Issue #35 is not only one of my very favourite issues of this newsletter, but the poem I wrote for it is one of the things I’m most proud to have ever created.

                    Ever.

                    It’s also the issue I received the greatest positive response for to date.

                    And yet despite the precedent and the positive feedback, I was nervous all week as I wrote the poem and prepped the newsletter.

                    The reason?

                    Writing poetry is hard.

                    Compared to an essay, poetry has a less-forgiving structure.

                    Each line (and perhaps word) needs to earn its place and flow from and into those around it. These factors, combined with rhythm and pacing, can undermine a poem with otherwise interesting content if not executed well.

                    While I’ve written several dozen poems in my life (most of them of the teenage angst variety), I’m certainly no expert.

                    From the moment I sit down to write a poem, it feels as though its future is in doubt, like I may give up on it halfway through when it feels too hard to complete.

                    Unlike the average essay I write, writing poetry stretches me in an uncomfortable way.

                    And it’s this stretching that turned out to be the through-line in my own most resonant work.

                    Stretching Past Your Natural Resting State

                    Much like our muscles naturally come to rest in a state of comfortable relaxation, so too does our creative work.

                    In both cases, in order to experience any positive benefits, we need to actively and intentionally stretch.

                    Whether it’s writing a blog post, producing a podcast, or rolling out a new product, or service, when we’re entirely comfortable with the work we’re doing, chances are, it’s not that interesting.

                    This is because that feeling of safety can only really exist when we know going in that we’re not saying something that our audience might take issue with, push back on, on fail to understand.

                    When you think about it, the only way to have that kind of confidence before you hit publish is to (consciously or unconsciously) be rehashing an existing, broadly accepted idea.

                    No stretch.

                    No risk.

                    No resonance.

                    If we want to create work that truly resonates with others, that hooks them and keeps them coming back to see what we’ll do next, we need to stretch past the edge of our comfort zone and into discomfort.

                    I think David Bowie said it best:

                    If you feel safe in the area you’re working in, you’re not working in the right area. Always go a little further into the water than you feel you’re capable of being in. Go a little bit out of your depth. And when you don’t feel that your feet are quite touching the bottom, you’re just about in the right place to do something exciting.

                    – David Bowie

                    So what does this type of stretching look (or more accurately, feel) like?

                    The Challenge Zone

                    We’ve talked before in this newsletter about the value of Marathon Projects.

                    These ambitious, time-bound projects go above and beyond our typical creative output and stretch us to improve our skills and conception of what we’re capable of achieving.

                    Marathon Projects, along with micro-challenges we might impose on our daily or weekly creative output (eg. write a 1,000 word blog post in only 30 minutes or record a podcast working the word “chicken” in every 5 minutes…) are certainly one type of stretch.

                    These stretches push us out of our safe, resting mode and into what I think of as the Challenge Zone.

                    Work done in the Challenge Zone engages our creative muscles, tests our skills and capabilities, and expands our conception of what we’re able to achieve.

                    This type of stretch is important in developing our creative skills and building confidence in ourselves.

                    But to create deeply resonant work, we need to perform a deeper kind of stretch, extending ourselves past the Challenge Zone, and into the Discomfort Zone.

                    The Discomfort Zone

                    The Discomfort Zone is what Bowie was talking about in regards to wading out into the water to the point where your feet can’t quite touch the bottom.

                    In practical terms, the gap between our feet and the seabed is doubt.

                    And while it might seem like inviting doubt into our work is the last thing we would want to do, the presence of doubt is a clear indication that we’re doing something interesting.

                    In my experience, there are two ways to stretch into this level of discomfort.

                    1. Stretching Into Vulnerability

                    On the last Creative Wayfinding Friday Fireside call a few weeks ago, we got talking about the work that had been best received by our audiences.

                    Without fail, every single person on the call shared that the work that seemed to resonate most with their audiences was not the work that contained the most information (ie. the work that should have been most “helpful”), but the work where they themselves had gotten uncomfortably vulnerable.

                    As the conversation progressed, however, it became clear that while all of us on the call were aware of this correlation between vulnerability and resonance, few, if any of us made this type of vulnerability a regular part of our work.

                    This is because, when done right, it stretches us in an uncomfortable way.

                    It’s easier and safer to instead default to information-sharing, which, while potentially helpful, offers little opportunity for genuine emotional connection.

                    The connection that comes from this kind of uncomfortable vulnerability is an important ingredient for creating work that resonates deeply. But there’s a balance to be found somewhere between surface-level, faux-vulnerability, and oversharing.

                    In my experience, vulnerability that resonates needs to:

                    1. Be relevant to the topic at hand, and
                    2. Make you nervous to share

                    This type of stretch into vulnerability can work wonders for developing and strengthening your relationship with your existing audiences, turning casual engages into superfans.

                    But there’s another type of stretch into discomfort that is necessary if we want to become true leaders and innovators in our niches and community.

                    2. Stretching Into the Unknown

                    If there’s one thing that keeps us as creators stuck, it’s our default setting of producing content and work that’s more or less the same as what everyone else around us is creating.

                    We cover the same topics in the same formats, perhaps with a little personal flair thrown in here and there. On the whole, however, the work we create is a different recipe for the same dish many others are creating.

                    What separates the thought-leaders of any niche, however, is their willingness to explore new topics and start conversations that aren’t already happening.

                    Creating this type of work requires a major stretch into discomfort.

                    This type of work isn’t about simply sitting down and recording our existing knowledge. Instead, it’s about exploring and attempting to get our head around something new, finding a thread to pull on, and unraveling it to see where it leads.

                    Work that fits this category is more about the thinking than the writing, recording, or tangible creating, and consists of extensive detours, backtracking, deletions, edits, and amendments.

                    In short, this type of stretching is frustrating, time-consuming, uncertain work.

                    And this is exactly what keeps us from pursuing it.

                    I personally have a list of 20 or so of these ideas that I’ve been sitting on in some cases for more than a year.

                    These are ideas that I’m excited to write about, but feel too big and too important to start on just yet. If I’m going to commit to fleshing out these ideas, I know I’m going to need time, space, and focus that never feels readily available.

                    And so, for the most part, they sit on the shelf gathering dust.

                    The irony is I have a sense that all of these topics would be among my most resonant work if I were able to publish them, with potential to be shared and circulated within the creator community. This was the case with my article on the unasked questions guiding your creative work, the one big idea I’ve been able to develop so far, and one of my most popular articles to date.

                    Shipping work that stretches us into the unknown terrain of big, unexplored ideas requires extensive grappling with Resistance, impostor syndrome, and perfectionism, as it never feels ready to publish.

                    An inherent trait of this type of work is that we don’t have our heads around it yet. As such, the wording feels clunky, the ideas don’t feel cohesive, and we feel self-conscious about publishing such an unrefined mess.

                    And yet, once again, the discomfort at the thought of publishing is exactly the right place to be.

                    On the same recent Friday Fireside call, CW reader Sam Harris brought up the point that if the idea is novel and interesting, it doesn’t actually need to be perfectly articulated and fully developed in order to benefit our audiences.

                    In fact, when we’re stuck trying to tie all the loose ends of an idea like this together, it often helps to share it before it’s complete.

                    If all goes well, it will start a conversation that may open us up to additional perspectives and ideas we’d never have otherwise considered.

                    While time-consuming and frustrating, the potential upside of stretching into the unknown is significant.

                    Novel, relevant, big ideas are infinitely more likely to be shared throughout our niches than generic “how-tos”, listicles, and other safe, generic content that lies firmly within our comfort zones.

                    As We Stretch, So Do Our Audiences

                    Few of the big wins in life come from playing it safe, pursuing the same as usual, or perpetuating the status quo.

                    But pushing our boundaries and stretching into discomfort doesn’t need to mean grand gestures and wildly ambitious projects with a sprawling scope.

                    Instead, we can choose to stretch ourselves juuuuuuust a little bit into discomfort with each blog post, podcast, product, and anything else we create.

                    For you, it might be taking on a topic that’s been nagging at you but which you don’t quite feel ready to share publicly.

                    Maybe it’s asking every podcast guest at least one question that makes you as the host uncomfortable to ask.

                    Or maybe it’s leaning into vulnerability and sharing your own stories and experience more deeply and honestly than you have yet.

                    The most successful creators consistently create work that stretches their audience to think and perceive the world differently.

                    We might try to convince ourselves we can create this type of work without extending ourselves beyond our comfort zones.

                    But the truth is we have to lead by example, stretching into discomfort, and then inviting our audiences to join us.


                    Explore how to navigate a creative life that matters

                    This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                    A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                    Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                    It’s something I’m proud to create and I’d be honoured to share it with you.


                      A Short List of Creative Gratitude

                      I’d like to say I come up with it all myself.
                      The ideas
                      The words.
                      The work.

                      But I know as well as anyone who’s ever created anything
                      That singular creative ownership is a construct
                      That every idea, word, and expression of the work is a joint effort
                      A partnership with everything we come into contact with.

                      And so,
                      Here’s a short list of gratitude
                      For everything and everyone
                      Who has co-created alongside me.


                      I’m grateful for the quiet hours
                      When it’s just me, the blinking cursor, and a fresh cup of coffee
                      Exploring and uncovering the hidden world together
                      With a sun that always seems to rise too quickly.

                      I’m grateful for inspiration, sought out
                      On cold, biting mornings, face buried from the wind
                      On hot and sweaty afternoons, route picked by hopping from shadow to shadow
                      On the oft-traveled sidewalks into which I’ve worn grooves.

                      I’m grateful for inspiration, stumbled upon
                      In birds, clouds, and bits of fuzz on the breeze above
                      In graffiti, discarded trash, and cracks in the pavement below
                      In the endless, protracted conversation between all of it, ripe with nuance, meaning and memory.

                      I’m grateful for the path itself
                      With its ups and downs, twists and turns
                      For all that lies behind me
                      And all that lies ahead.

                      I’m grateful for company
                      Guiding stars to show the way
                      Co-creators & commiserators to help bear the weight
                      Fellow travelers in the fog, blundering forward together.

                      I’m grateful for the challenge
                      Every hurdle that forced me to dig and discover new depths of myself
                      The unending, setbacks, failures, and near-constant confusion
                      And the rare victories that make it all worth it.

                      I’m grateful to you for reading this
                      Me for writing this.

                      Mostly, when I stop to think
                      I’m just grateful.

                      I should stop to think more often.


                      Explore how to navigate a creative life that matters

                      This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                      A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                      Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                      It’s something I’m proud to create and I’d be honoured to share it with you.


                        Set Your Creative Projects up for Success by Identifying the Minimum Effective Effort

                        For most of this year, my weekly review has been one of my most effective, enlightening, and enjoyable creative practices.

                        I started doing weekly reviews at the beginning of this year after being convinced of the benefits by Khe Hy and August Bradley, two creators and thinkers I admire who rave about the practice.

                        The idea is that doing a short review at the end of the week allows you to:

                        1. Reflect on the past week, identify what worked & what didn’t and tie up or reschedule any loose ends.
                        2. Prep for the week ahead by setting an intention, a few goals, and planning out your schedule so you can hit the ground running on Monday morning.

                        While it took me a few weeks to set up my weekly review template and find my rhythm, once I did, the benefits were as advertised.

                        The review gave a satisfying kind of closure to each week and allowed me to go into each week with a strong sense of focus about where my effort will be most impactful or required. Projects flowed more smoothly, I got more important work done, and I felt clear on how everything I was doing contributed to my big-picture, long-term goals.

                        In short, the weekly reviews acted as a kind of lubricant that made everything I did run more efficiently.

                        Despite all the benefits, however, this week marks three months since I completed my last weekly review.

                        The reason is a kind of all-or-nothing perfectionism I refer to as Grandiose Ideation, which not only derailed my weekly reviews but regularly derails many of our creative practices, habits, and projects.

                        Fortunately for us, there’s a simple mindset shift that can help us avoid this fate.

                        But before we get to it, let’s take a closer look at the root of the problem.

                        Falling Prey to Grandiose Ideation

                        The start of a new practice or project is perhaps the most exciting and energetic phase of its lifecycle.

                        We’re buzzing with ideas, itching to dive in, and have the benefit of more than a few blind spots to the potential challenges and pitfalls along the way.

                        It’s also where we’re most prone to Grandiose Ideation.

                        In our enthusiasm about our new endeavour, we scope out a grand plan, including a robust feature set, slick design, and (perhaps wildly) ambitious goals.

                        For me and my weekly reviews, this meant building out a robust template for the review which would get me thinking deeply about what I had accomplished the past week, what I wanted to achieve in the week ahead, and how it all fit together with my big-picture goals.

                        The structure I’d laid out worked wonderfully. But there was a problem.

                        Every week, the review took me 1-2 hours to complete.

                        According to both Khe and August, one of the characteristics of a successful weekly review is that it takes no more than 30 minutes to complete. Any longer than this, and the friction to doing it becomes too great, and you’ll ultimately drop off.

                        Despite being aware of the potential friction I was adding to the process, however, I couldn’t help but lay out a grand vision for my weekly reviews.

                        At first, I didn’t see this as a problem.

                        I actually enjoyed the hour or two I spent every Friday afternoon doing the review and found it incredibly valuable. As the months progressed, however, my Friday afternoon reviews began to regularly get pushed to Saturday mornings.

                        Then they got pushed to Sunday mornings.

                        Then Sunday nights. Then Monday mornings. Then I started missing a week here and there.

                        Until finally, they got pushed off my schedule altogether.

                        Even as I began slipping, I resisted trimming down and streamlining the process of the review.

                        “If I’m going to do it, I’m going to do it fully,” I thought to myself.

                        And in one sense, this is an admiral commitment to make to any project.

                        But it’s also one of the core reasons we end up failing and giving up on promising projects.

                        Dealing with The Dip

                        Our enthusiasm for any practice or project wanes when we hit The Dip, the point at which the fun fades and we’re faced with the reality that there’s a long slog ahead if we want to see the project or practice through to our desired results.

                        At this point, we realize that the project will likely never live up to our initial lofty ambitions, and rather than scaling it back, we often decide to shelve it.

                        If I can’t do it fully, I might as well not do it at all.

                        Grandiose ideation is a classic disruptor of projects and potential products. But it also wreaks havoc on less well-defined practices and habits.

                        “If I’m going to start running, I’m going to run 5 miles, three times a week,” we might think. Or, “If I’m going to be active on social media I’m going to post 5 times on Twitter, twice on LinkedIn, once on Instagram… oh, and 10 IG stories every day.”

                        Or perhaps even, “I’m going to do a weekly review that will include recapping every possible thing I might ever want to look back on in the future and plan for every contingency in the coming week…”

                        All of these lofty commitments, while noble in intent, have the unintended effect of planting the seeds for failure before we even start.

                        Clearly defined projects and products that succumb to Death by Grandiose Ideation are often the most painful or disappointing. This is because they likely have a timeline attached to them along with a very clear end result. Never mind that both may be wildly optimistic…

                        But while an abandoned project might be disappointing, it’s the long-term habits and practices we abandon that ultimately have the greater negative impact on our success.

                        This is because while the positive results of an ongoing practice may be subtle and ill-defined, they tend to compound over time, adding up to greater and greater impact, even if we’re not entirely aware of it.

                        But while practices and habits have incredible potential for positive impact, they’re are also much easier to abandon than time-bound projects with a clear beginning and end.

                        Most healthy practices don’t deliver an immediate dopamine hit for doing them. They take effort, the positive results are likely to be in the far future, and often end up feeling like a burden, with few tangible results in return for the time and effort we put in.

                        For this reason, Grandiose Ideation is especially disruptive to ongoing practices.

                        We’re already predisposed to abandoning them when things start getting tough. Heaping on greater scope and expectation before we even begin only stands to increase the gap between our vision and reality, leading to almost immediate disillusionment once we get into the practice.

                        Fortunately, when we’re aware of Grandiose Ideation and how it sets us up for failure, we can dance with (and around) it.

                        Shrink Your Ambitions to Improve Your Results

                        When it comes to a defined, user-facing product, the answer to Grandiose Ideation is to start by identifying and building a Minimum Viable Product, or MVP.

                        The MVP is the smallest version of the core product that the target group of customers will (hopefully) be willing to pay for. If it’s successful and people buy it, the product has been validated and you can expand on it from there. If it fails, you haven’t wasted that much time and you can move on to the next idea.

                        But what about when the subject of our Grandiose Ideation isn’t a defined product with users to help us validate it?

                        What if, instead, it’s a habit, or practice, perhaps one that no one else will ever engage with beyond us ourselves?

                        For these cases, it’s worth thinking not about the Minimum Viable Product, but the Minimum Effective Effort (MEE).

                        Minimum Effective Effort

                        For any task, habit, or practice, the Minimum Effective Effort is the least amount of effort required to achieve a meaningful result.

                        In short, it’s the perfect counterbalance to Grandiose Ideation.

                        At the start of a new pursuit, when the excitement is flowing we have a way of viewing it with tunnel vision, looking only at the very best-case, absolutely most-effective version of the practice and ignoring everything else.

                        My weekly review template was a perfect example of this. The most effective (and least possible to do consistently) version of a review.

                        Knowing we’re in this stage and prone to Grandiose Ideation, it’s worth taking a moment to stop, take a breath, and ask what the MEE for this activity would be.

                        When we identify the lower floor of the “effective” range of activities, we immediately become aware of a whole spectrum of alternative effective versions of the practice to choose from. It makes plain the fact that while our grandiose version of the pursuit might be the most effective version, it’s far from the only effective version.

                        Knowing this, we’re able to take a more nuanced, measured approach to the activity, committing to an amount of effort we’ll actually be capable of sustaining over the long term.

                        Part of Grandiose Ideation is the fact that we tend to drastically overestimate the bandwidth we’ll be able to dedicate to a long-term, ongoing project or practice.

                        Sure, we’re excited at the start and have the energy and time in to creating a weekly podcast that takes 15 hours per episode to produce. But will we have that same energy and bandwidth six months from now when we’re firmly in The Dip?

                        Maybe. But usually not.

                        In my experience, it’s much easier to scale up a practice, increasing our effort once we’ve got our feet under us and as more bandwidth becomes available than it is to scale down when we’re floundering.

                        While identifying and pursuing the MEE is about scaling back our effort, however, it’s worth underlining the point that the Minimum Effective Effort is not the same as the minimum possible effort.

                        For a given pursuit, the MEE may actually require a substantial amount of effort in order to be effective.

                        Training for a marathon comes to mind as an example, where the minimum effective effort would require us to go for long runs multiple times per week over a long period of time.

                        The goal when identifying the MEE, then, is not to do the least amount of work possible, but the least amount of work that will get us a meaningful result.

                        This means that the first step to finding the MEE for a given pursuit is to identify what a meaningful outcome would be for the task at hand.

                        Identifying Your Minimum Meaningful Outcome

                        As it turns out, goal-setting is another area in which we’re often prone to Grandiose Ideation. As such, it’s worth thinking about the closely-related idea of the Minimum Meaningful Outcome.

                        Let’s look at an example.

                        If your goal is to grow your newsletter subscribers, for example, adding 1,000 new subscribers every month would certainly be a meaningful outcome.

                        But if you’re starting from zero or kickstarting a stagnant newsletter, perhaps the Minimum Meaningful Outcome is 25 new subscribers per month. Or maybe it’s simply net-positive growth.

                        The Minimum Meaningful Outcome for a given pursuit is something we each need to decide for ourselves, given our goals, experience, and current situation.

                        If it helps (read: if you’re a nerd like me), we can plot the range of acceptable outcomes on a graph.

                        Once we have an idea of the range of potential meaningful outcomes defined for ourselves, we can start to take a more informed view of what it might take to achieve them.

                        Usually, this will require some guesswork and is something we won’t truly know until we actually begin the practice and start getting some feedback. But we can make an educated guess based on research and talking with others who’ve pursued similar goals to ours.

                        When it comes to growing a newsletter, for example, we can ask people we know with newsletters about their process.

                        How much time do they spend writing, researching, engaging on social media, and more?

                        What kind of results are they getting from that effort?

                        Once we have this information, we can map it over our existing graph.

                        The required effort to achieve a given result is indicated here by the yellow line, and we can think of the Minimum Effective Effort as the point where the effort curve intersects with our Minimum Meaningful Outcome.

                        Note that I’ve drawn the effort curve as an s-curve based on my experience that usually, the relationship between effort and result follows a non-linear pattern.

                        At the start of many pursuits, we need to put in a decent amount of effort before seeing any result at all. As we continue, the return on our effort begins to compound, requiring less effort for greater results and perhaps approaching exponential growth, before finally tapering off when we reach a point of diminishing returns.

                        Putting the Minimum Effective Effort to Work

                        Viewed on a graph, we can clearly see the effort we stand to save ourselves by starting with the MEE versus falling prey to grandiose ideation.

                        But you don’t need to draw out a graph for every new practice or project you’re considering.

                        Instead, before you commit to a new project, no matter how promising it might be, stop, take a breath, and ask yourself:

                        1. What is the Minimum Meaningful Outcome for this project?
                        2. What would it take to achieve that?
                        3. Is there any reason I need to do more than that immediately?

                        These questions can help you ground yourself before jumping into a project or practice that is ultimately doomed to failure by excessive and unnecessary scope.

                        In almost every case, it’s the project that gets completed or the practice that is done consistently that gets results. Achieving these feats, however, often requires us to scale back our initial expectations.

                        Once the habit has been built, or the MVP has been made, we can always add to it from there.

                        In my experience, however, we often find (with some irony) that the Minimum Meaningful Outcome is, in fact, enough.

                        That’s what I’m hoping to find as I reboot my weekly review this week.

                        Having gone three months without it, it’s clear to me which aspects of it I miss most, which were nice to haves, and which were pure fluff. As I reimagine the practice, I’m building it entirely around the MEE version of it.

                        A year from now, there may be things I look back on and wish I had included. But at least I’ll have been doing it consistently for that year.

                        It’s worth dreaming big and aiming high.

                        But don’t forget that while your biggest, most elaborate creative ideas might be the most effective solutions for the problems they seek to solve, they’re not the only ones.

                        And they’re certainly not the best starting point.


                        Explore how to navigate a creative life that matters

                        This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                        A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                        Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                        It’s something I’m proud to create and I’d be honoured to share it with you.


                          How to Identify Your Keys to Victory (And How They’ll Accelerate Your Creative Success)

                          As so often happens when picking up a new hobby, as I’ve gotten into playing tennis this year, I’ve also been watching a lot of tennis YouTube.

                          Lately, I’ve been binging through compilation videos of each of the “Big 3” of modern tennis: Roger Federer, Rafael Nadal, and Novak Djokovic, each of whom (depending on who you ask) might be considered the Greatest Of All Time when it comes to men’s tennis.

                          What’s struck me in watching each of these men play hours of tennis, is that while they’ve all ended up with near-identical career win-totals and legacies, the style of play they’ve each used to get there has been unique.

                          Federer, for example, beats opponents with his touch, finesse, and what seems to be an ability to read their minds and anticipate shots.

                          Nadal, on the other hand, wins by never giving up on a point, chasing down balls that should be impossible to catch, and then ripping otherworldly winning shots from ridiculous angles.

                          Djokovic, finally, simply wears his opponents down with his complete mix of power, precision, consistency, and pure athleticism.

                          Watching the differing styles of these three greats reminds me of a standard segment at the start of many sports broadcasts, the Keys To Victory.

                          In the segment, the commentators will outline the specific things each team or player needs to do in order to win.

                          Of course, the easy answer for most sports is to score more points than their opponents. But as with the Big 3 of tennis, every team or athlete has a unique game plan and style of play that will best allow them to win consistently.

                          Some highly skilled teams (like my hockey team, the Edmonton Oilers) might win by going all out on the offensive and scoring five or six or seven goals… even if they give up four in the process.

                          Others might win by playing a tight, disciplined, defensive game and then capitalizing on opponent mistakes.

                          Depending on the makeup of the team, or the physical, mental, and emotional makeup of the player, the Keys To Victory will differ.

                          The same is true for us as creators.

                          While we might not be aiming for the title “Greatest Of All Time” in our fields, each of us is working toward the same goal of building a successful (whatever that means to each of us) and sustainable creative career.

                          As with athletes and sports teams, while our end destinations may be similar, our personal Keys to Victory, which make up the shortest, most enjoyable, and most effective path to getting there differ for each of us.

                          Identifying Your Keys to Victory

                          Our personal Keys to Victory are typically processes-oriented activities that are dictated by many factors including our specific goals, skills, disposition, worldview, experience, values, and more.

                          More specifically, our Keys are based on how each of these traits intersects with and is interpreted by the audience we seek to serve.

                          You might be an exceptional writer, for example. But if your target audience isn’t interested in written content, creating an exquisite blog or newsletter is hardly one of your Keys to Victory.

                          In my experience, the best way to identify your personal Keys is to draw a simple graph and plot the activities that contribute to your work across two axes.

                          1. Other People’s Response

                          Before you draw your graph, set a timer for 5 minutes and brain dump a list of every audience-facing activity you’ve ever engaged in.

                          A short list of some of my personal activities might include:

                          • Live video teaching & facilitation
                          • Community organization & management
                          • Blogging
                          • Newsletter writing
                          • Podcasting
                          • YouTube video creation
                          • 1:1 connection calls
                          • Twitter
                          • Facebook
                          • Instagram
                          • LinkedIn

                          Once your list is complete, plot each of those activities on the x-axis of the graph.

                          The far right edge of the graph represents activities that get an exceptional public response and the far left side is for the activities in which you get no–or perhaps even a negative–response.

                          Keep in mind that these placements are relative to your own experience, you’re not measuring your results against anyone else’s. A positive response for you might mean just two people reached out with positive feedback.

                          With that in mind, spread your activities out along the x-axis according to their response relative to one another, with at least one activity near each of the far right and far left edges.

                          2. Your Response

                          One of my favourite quotes about winning as a creator is from Khe Hy, the creator of Rad Reads who says, “It’s impossible to compete with someone who genuinely cares, and is having fun.”

                          Success at any strategy will require us to be consistent with it for years at a time. It’s much easier to be consistent with something we actually enjoy than something that drains us every time we sit down to do it.

                          With that in mind, the next step to completing your graph is to measure the activities you’ve listed based on your own response to it.

                          For each activity, ask yourself:

                          • Do I enjoy love doing this or dread it?
                          • Does it give me energy or drain it?
                          • Do I have fun with it or is it a slog?

                          Based on your responses, move each activity on your graph vertically.

                          Tasks that are a net positive to you personally (ie. those that are fun, energy-giving, etc) should be placed in the upper half of the graph. Net negative tasks (ie. those that drain your energy, you dread doing, etc) should be placed in the lower half.

                          A completed graph of my own keys to victory would look something like this:

                          Interpreting Your Graph

                          With your activities plotted, you’ll find each of the activities you’ve listed falls into one of four quadrants.

                          Keys to Victory (Top-Right)

                          The top right quadrant of your completed graph should clearly show your Keys to Victory.

                          These are the activities that you both enjoy doing, and that get the most positive reaction from others and should be leaned into every chance you get.

                          As you can see from my graph, there’s a cluster of activities all related to live presentation or facilitation, either over video or audio. This is a good sign that I should be seeking out more opportunities that allow me to present live.

                          Pit of Despair (Bottom-Left)

                          Opposite the Keys to Victory, in the bottom left quadrant is the Pit of Despair, which should be avoided at all costs. Not only do these tasks not bring you any enjoyment, but they don’t garner any kind of positive response from your audience either.

                          Both the Pit of Despair and the Keys to Victory are pretty straightforward, the remaining quadrants, however, are where things get a bit more nuanced.

                          Watch & Develop (Top-Left)

                          The top left quadrant consists of activities you enjoy but your audience doesn’t really care about.

                          These can still be valuable creative outlets for you personally, and it’s entirely possible that you just haven’t put the reps in to start seeing real results. Often, over time, these activities can move to the right as you improve on them.

                          Regardless, it’s helpful to see plainly the tasks that aren’t currently adding up to tangible results so you can allocate your time accordingly.

                          Handle with Care (Bottom-Right)

                          The bottom right quadrant is perhaps the most interesting.

                          These are activities that get a good response from your audience but which you don’t necessarily enjoy doing yourself.

                          If you have a healthy selection of activities in your Keys to Victory quadrant, you might choose to ignore the activities in this quadrant altogether. If you don’t have many Keys to Victory, however, these activities can be useful short-term pursuits to help you grow your audience and get results.

                          Be warned, however: The fact that you’ve placed these activities in this quadrant means that they are inherently unsustainable.

                          You might choose to build a short-term strategy around any of them, but avoid any strategy that will require you to commit to it for the long term. This is a recipe for frustration, burnout, and resentment*, hence the title of this quadrant.

                          *Who me? No, I’m not speaking from experience at all…

                          Your Keys to Victory Are Fluid & Evolving

                          Regardless of how many Keys to Victory you’ve identified, remember that this graph is not the be-all, end-all.

                          While many of your Keys to Victory may continue to be effective throughout your life, others will change positions on your graph as your goals, target audiences, and interests change.

                          Correspondingly, you’ll also identify many new Keys to Victory as you grow, improve your skills, take on new projects, and evolve as a person.

                          The best (and perhaps only) way to identify new Keys to Victory is to try things out and see what sticks, both for your audience and for yourself. This is an essential phase in the life cycle of a creator and is where most would-be creators give up.

                          In the first few years, the most effective use of our time might just be experimenting with every type of tactic, strategy, and activity we can think of in order to give ourselves some baseline data with which to work.

                          Most of the things we try won’t work all that well for us.

                          The good news is we only really need to find a few things that do.

                          If you’re struggling to identify your Keys to Victory, push yourself to get outside your comfort zone and start experimenting with new methods of creating and promoting your work. Identifying your Keys is a numbers game.

                          Outward & Inward Facing Keys to Victory

                          It’s worth noting that while many of the Keys to Victory you identify will be outward-facing activities that involve (or are at least visible to) your audience, others may be strictly internal.

                          These Keys are the habits and activities that contribute to the outward-facing work, but aren’t in themselves visible.

                          Some of my personal inward-facing Keys to Victory are my daily walks, the content I choose to consume, the people I surround myself with, scheduling in time for reflection, and the systems I use to capture, organize and structure my ideas.

                          While they might not be outwardly visible, and may not always feel “productive”, I know from experience that each of them has a direct impact on every project I work on, and the work suffers when I neglect them.

                          If you’re a nerd like me, you might choose to draw up a second graph of these internal Keys to Victory.

                          Follow Your Game Plan

                          In most sports, the team or player that wins is often the one who’s able to dictate the style of game being played, forcing their opponent off of their preferred style of play.

                          Whether it’s Resistance, shiny objects, new tools, tactics, or strategies, we too face a world that is relentlessly attempting to pull us into playing the type of game it wants to play, rather than the one that best serves us.

                          Having a defined game plan, however, built around our specific Keys to Victory allows us to resist that temptation, block out the distractions, and focus on what we know works for us.

                          Knowing our Keys to Victory gives us confidence as we move through the fog that so often engulfs our creative work, that if we keep following the path we’ve defined, we’ll get where we’re seeking to go.

                          And more likely, somewhere unexpected, but even better.


                          Explore how to navigate a creative life that matters

                          This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                          A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                          Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                          It’s something I’m proud to create and I’d be honoured to share it with you.


                            Creative Wayfinding For Ambitious Optimists.

                            The Campfire Approach to Audience Building

                            If you’ve ever built a campfire, you know that to build up the fire successfully, you need to follow a specific, systematic process.

                            Regardless of what style of fire-builder you are (personally, I’m a log cabin-er), the process is always the same and can be summarized as follows.

                            1. Gather the materials you’ll need including tinder, kindling, medium and larger logs, and a match.
                            2. Build a frame using your kindling.
                            3. Fill that frame with tinder, perhaps paper or wood shavings.
                            4. Light the tinder. Supply additional oxygen if needed.
                            5. As the fire spreads to the frame, add progressively larger kindling as the existing frame burns up.
                            6. Continue this process, over time adding larger pieces of wood as the size of the fire grows to support them.

                            In a way, the process is nothing short of magical.

                            While it would be impossible to light even a medium-sized piece of wood with a single match, by following this process, you can fairly quickly build up a fire capable of lighting and consuming whole, uncut logs.

                            When it comes to starting a fire, this process might seem obvious.

                            But it turns out that building a relationship with an audience follows a near-identical process. And yet so often we try to skip steps, attempting to set fire to the whole log without first building up the base.

                            Much like we can follow this systematic, repeatable process to consistently light fires, so too can we follow the same process to consistently grow our audiences.

                            Defining Your End Goal

                            Before we go any further, let’s take a moment to talk over what we’re actually trying to build.

                            When we think about “building an audience” around our creative work, we might first think about the size of our email list, or our podcast, YouTube or website analytics, or perhaps even our customer or client list.

                            But these are all by-products.

                            What we’re really looking to build is relationships.

                            While our audiences are small, these relationships might be reciprocal, meaning we personally know each of the people who follows and engages with us.

                            As we grow, however, these relationships will be increasingly asymmetrical, meaning we don’t know our individual audience members nearly as well as they know us.

                            Regardless of which stage we’re at, however, our goal is to always focus on relationship building, which, in the case of our metaphor is the fire itself.

                            The bigger and hotter the fire we’re able to build with our audience, the more heat we receive back from it in the form of positive benefits.

                            But before we get to the point of having a fire blazing in front of us, we have to gather the raw materials.

                            Gathering Raw Materials

                            The raw materials for fire building are fairly straightforward and can be summarized as follows:

                            • Oxygen – The existing desires, motivations, and frustrations of our audience. If we build something for which there is no desire (ie. oxygen supply) our fire will not burn.
                            • Fuel – This is the work we feed to our audience and it exists in multiple forms. Much like we can’t dive in and ask personal questions requiring vulnerability with any type of new relationship, we must build up the level of trust and intimacy with our audiences over time by feeding them different types of fuel.
                              • Tinder – Content that requires a negligible investment of time and attention. This might include social engagement and community participation, snackable ultra-short-form content, and in some cases, simply a very well-written sales page.
                              • Kindling – This is our medium- to long-form content including newsletters, blogs, podcasts, etc. This content requires more of an investment from our audience members and they must warm up to a certain level before they’re likely to consume this type of content.
                              • Logs – These are our high commitment offerings that require a more serious investment of time, attention, and/or money from our audiences. These might include live events, courses, paid products, and more. While there is always the potential for these logs to burn when presented to our ideal audience members, they require a great deal of heat before they’re actually capable of catching flame.
                            • Spark – Finally, we have the spark, the concentrated burst of energy that, when directed towards the right materials, will set them alight. The spark is an idea or perspective that reacts with the hopes, desires, and/or frustrations of our audience and is triggered by the friction between where/who they are now, and where/who they want to be. If we want to spark a fire, we need to be keenly aware of this tension our audience holds within themselves.

                            Choosing Your Fire’s Location

                            With our materials assembled, we’re ready to assemble them and start the fire.

                            But before we do, there are a few considerations regarding the placement of our fire.

                            At the end of the day, the materials that will start, sustain, and grow our fires are naturally occurring but may be more prevalent in one area than another.

                            This means we need to be mindful of where we choose to set them up initially.

                            1. A Ready Supply of Oxygen

                            Of most importance is oxygen, or the existing desires, frustrations, and motivations of our target audience.

                            Countless businesses, newsletters, and podcasts have failed because the content on offer attempted to address a need or interest that didn’t really exist for the audience.

                            There’s no guarantee that anyone else will share your interests, or be willing to spend time or money on the problem you can help them solve. This is one of the painful truths of creative work that we all need to come to terms with, especially when what we’re creating just isn’t landing.

                            No oxygen. No fire.

                            2. An Abundant Source of Fuel

                            Starting and maintaining a fire in a location without an easy supply of wood isn’t the best idea if we’re looking to sustain that fire over time.

                            The same holds true for starting a creative endeavour in a niche or on a topic that doesn’t naturally inspire new and interesting ideas in us.

                            Much like an abundance of easily accessible trees makes it easier to keep a fire going, a topic, niche, or industry that is constantly sparking interesting ideas and conversations makes it easier to create quality fuel to feed into our own creative fires.

                            I’ve started many creative projects in the past for which coming up with fresh, interesting ideas was like banging my head against a wall.

                            Before starting the projects, I’d come up with 10 or 15 potential content ideas, but once I made my way through those, I would find myself stuck. At this point, I would struggle to come up with ideas, start missing my publishing due date, be unhappy with the content I did create, and ultimately shut down the projects.

                            The best bet is to focus your creative work on a topic or idea you can’t help but think about all the time.

                            For many of us, this big idea might not be immediately obvious and will require some digging to get to. But once we find it, we can be sure we’ll have a steady supply of high-quality fuel to feed our fire as it grows.

                            3. Room to Grow

                            An abundance of both oxygen and fuel will allow us to start and build a red-hot fire. But without room to grow and spread, its potential will be limited.

                            In practice, a lack of room to grow might result in a project with a small but extremely dedicated fan base. And for some people and some projects, this is enough.

                            If you’re looking to sell a $10k service, for example, you likely don’t need all that many people to resonate with what you do in order to make a fantastic living doing it.

                            Many of us, however, require a larger number of people to resonate with our creative work in order for it to be financially viable.

                            This is where having room to grow comes in.

                            At its core, this means choosing a topic, niche, or industry where there are enough potential customers, clients, or audience members for you to build a sustainable business from your work*.

                            Let’s do some quick and simple math to see what this looks like in the wild.

                            Let’s say you sell a $100 course and would one day love to be making $100k per year.

                            With this product and goal, you would need to sell 1,000 courses per year. This means you need to choose a market that has room for you to grow into finding 1,000 new customers each and every year.

                            But that’s not quite the whole story.

                            Keep in mind that not everyone in your audience is going to buy your course from you. In fact, a fairly standard conversion benchmark for an online course is around 2.5%.

                            With that in mind, in order to get those 1,000 new customers per year, you actually need to grow your overall audience by 40,000(!!!) people each and every year (1,000 is 2.5% of 40,000).

                            From there, you have to think about what percentage of people in your niche or industry will ultimately resonate with you and your content? It certainly won’t be everyone.

                            Even if you’re able to capture 10% of your niche, that means that to meet your goals the niche needs to consist of at least 400,000 people.

                            Of course, this is an extreme example.

                            As a creator, you might have a series of products you offer allowing you to sell to the same audience multiple times. Or you may create offerings that are much more expensive, requiring a smaller audience in order to make a sustainable living off your creative work.

                            And yet, the principal is worth remembering.

                            Too often creators choose an area to start their fire that limits its ability to grow from the outset by choosing a topic or niche for which there is simply no room to grow into.

                            In these cases, even if there is an abundance of fuel and oxygen, the fire may be incapable of spreading far enough in order to sustain you financially as a creator.

                            Assuming you’ve chosen a spot with sufficient fuel, oxygen, and room to grow, however, it’s time to light the fire.

                            * If you really want to nerd out about this stuff, you can read more about concepts like Total Addressable Market (TAM), Serviceable Addressable Market (SAM), and Serviceable Obtainable Market (SOM) here.

                            Lighting the Fire

                            Much like there are many ways to light a campfire (matches, rubbing two sticks together, and blowtorches come to mind), there are many ways to light the fire between us and each of our individual audience members.

                            Some of these methods require more effort than others, however.

                            We talked before about how the spark in our scenario is an idea or perspective that reacts with the hopes, desires, and/or frustrations of our audience and is triggered by the friction between where/who they are now, and where/who they want to be.

                            This means that first and foremost, we as creators need to be aware of that friction, and of those hopes, desires, and frustrations.

                            Then, we need to regularly share our ideas related to those topics publicly.

                            Like starting a fire with flint and tinder, however, we need to be intentional about directing the sparks we’re sending off into the midst of the tinder–which is the most likely thing to catch flame.

                            In practice, this means first embedding ourselves in a receptive community before sharing our ideas that have the potential to spark connection.

                            When we take this approach of embedding ourselves in a receptive community, we find that fires are much easier to start. This is because we’re no longer attempting a cold start but are instead simply stoking the tinder that is already lying around smoldering.

                            In these cases, someone who has already been warmed up in an adjacent fire may make the leap directly to consuming our kindling or even logs.

                            This is why it’s so valuable to find and engage regularly in the broader community surrounding your topic rather than attempting to build your fire in isolation.

                            It’s also worth noting that we don’t always need to be the ones to start the fire in the first place.

                            One of the most effective methods of starting the fire between us and our audiences is by tapping into an existing fire that someone else has already taken the care to create.

                            Practices like podcast guesting, guest blogging, collaborations, partner workshops, and more all have the effect of taking a hot burning log from one fire and transplanting it to a new collection of fuel and tinder waiting to be lit.

                            These tactics allow us to quickly build up a hotter and more stable fire than we would be able to on our own.

                            Building & Maintaining the Fire

                            Regardless of the method, we choose to light our fire, new fires require nurturing and shelter.

                            Small fires are easily extinguished by gusts of wind and lack of anything but the exact right size of fuel.

                            This means that early on, we might need to light and relight the fire several times before it really takes, and then must constantly feed the fire a steady supply of just the right fuel, oxygen, and attention while shielding it from the wind.

                            During this phase of the fire, much of our effort goes toward fleeting, temporary results.

                            While frustrating, this is the way building a fire works.

                            While our big picture goal is to build up a large, blazing fire that can immediately engulf whole logs, we need to take some intermediary steps to get there.

                            This might mean:

                            • Chopping down our large, in-depth content and offerings into small, easily-consumable chunks…even though we’d rather people just consume the original.
                            • Or engaging regularly in other people’s communities related to our topic…even though we really want people to join the one we’ve established.
                            • Or doing unscalable activities like creating a custom welcome Loom video for each new social media follower… even though we’d rather just send a scalable automated message.

                            Much like tossing a whole log on a fledgling fire will smother it entirely, so too will offering our fledgling audience members only large, in-depth, content that requires more time and trust than they’ve built up with us so far.

                            If we want to deepen that trust and build the fire, we have to meet each audience where they’re at and offer them a steady supply of fuel appropriate to what they can consume at that moment.

                            Over time the fire will grow stronger. As it does, it will become capable not only of consuming larger sources of fuel but also of sustaining itself without our constant attention.

                            Continue to build the fire and soon it will begin to naturally throw off sparks, each of which has the potential to help the fire jump and spread as our people talk about our work.

                            Build the fire long enough and we create a searing bed of embers that are capable of retaining heat for an incredible amount of time.

                            The embers are our superfans.

                            They’re the people who’ve been with us the longest, have consumed every form of fuel we could feed them, and are capable of smoldering for years even without the regular addition of new fuel. When new fuel is finally presented, however, often all it takes is a simple stoking for the flames to jump back to life.

                            Not every fire we start will develop into a bed of embers, but this is ultimately the most powerful form of fire we can hope to build.

                            It also takes the most time and attention.

                            While a grass fire might light easily and spread far and fast, there’s little retained heat once it burns through the landscape and may fizzle out when it reaches a tree line filled with fuel it’s not hot enough to consume.

                            Create a focused fire, however, and nurture, feed, and attend to it carefully for years at a time, and it will grow to become capable of consuming whole anything you present to it.


                            Explore how to navigate a creative life that matters

                            This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                            A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                            Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                            It’s something I’m proud to create and I’d be honoured to share it with you.


                              Why Creative Progress Takes So Long to Appear (Even When You’re Putting in the Work)

                              For the first 10 years of my creative endeavours, I lived in nearly a constant state of frustration that things weren’t progressing as fast as I wanted them to.

                              On any given day, the focal point of that frustration may have been related to income, audience growth, skill development, or more likely, all of the above… plus a dozen other areas where progress felt painfully slow.

                              Of course, we all want things to happen faster than they often seem to be happening in the moment.

                              Indeed, no matter how quickly things are actually moving, we seem to feel that they could always still be going faster.

                              This is especially frustrating when things don’t seem to be moving at all.

                              It’s no wonder why we feel this way.

                              The reason so many of us embark on our creative journey in the first place is to escape some dissatisfaction with our current circumstances.

                              Perhaps we feel stifled, uninspired, or worried that we’re wasting our potential doing work that doesn’t use our skills or unique perspectives. Perhaps we feel as though we don’t fit into our current community, circumstance, or culture. Or perhaps we’re simply curious about what lies beyond the boundaries of the standard-issue life we’ve been sold as “normal” and desirable.

                              Whatever our reasoning, many of us are looking to use our creative work as a vehicle to get somewhere we perceive to be better.

                              It’s only natural, then that we should want to be in that better place as soon as possible.

                              The truth, however, is that progress related to creative work is not linear.

                              Instead, creative progress is a lag effect. In other words, it requires us to put in a significant amount of upfront work before seeing even the smallest of results.

                              Said differently still: Creative progress takes time.

                              In the middle of one of my bouts of frustration about my own speed of progress, I decided to start journaling about all the things that take time when it comes to developing a sustainable creative platform.

                              The resulting list provided a stark reminder that of course creative progress takes a long time. Presented with an itemized list of all the components of creative work that take time to develop, it becomes obvious why progress feels so slow, especially at the start.

                              There’s just a lot to work through!

                              Hopefully, the following list provides you the same type of reassurance and frame of reference it’s provided me to help you reset your expectations around the timeline of your work.

                              Things That Take Time

                              • Finding clarity
                              • Building up the confidence to make a leap
                              • Nursing yourself and your ego back to health when your leaps fail (they will) and getting yourself back out there (this can take a lifetime if you let it. So don’t.)
                              • Releasing the handbrake that’s keeping your voice in check (no, you don’t need to find your voice, you need to release it)
                              • Recognizing and then overcoming all the many limiting beliefs about yourself that are keeping you stuck
                              • Developing your skills to the point where they’re actually capable of getting the job done
                              • Completing the necessary reading, learning, and apprenticeship to be seen as a serious contributor to your space
                              • Getting to intimately know your ideal audience members
                              • Building your network of support, accountability, partners, collaborators
                              • Developing an interesting and unique point of view
                              • Getting clear on what the hell you’re actually creating (there’s probably a deeper thread that runs through your work than what’s visible on the surface)
                              • Once you do, learning how to talk about what you do in a way that’s compelling to others
                              • Understanding where your work and perspective uniquely fits in your niche, industry, and the world
                              • Starting and quitting dozens of different blogs, podcasts, newsletters, Youtube channels, social accounts, projects, and more that weren’t quite the right fit for either you or your audience
                              • Developing offers that suck and don’t sell
                              • Going back to the drawing board to develop better offers that do
                              • Creating a whole lot of shitty content
                              • Creating a whole lot of mediocre content
                              • Creating even a small amount of good or even great content (and finding that this content takes way more time to create… but the positive results are obvious)
                              • Developing a sustainable distribution system for your content to get it seen by more people
                              • Learning how to market yourself and your work
                              • Finding and learning the tools that will help you make and market your work
                              • Running regular experiments and analyzing the results
                              • Running more experiments and analyzing those results
                              • Continuing to run & analyze more experiments… (you basically do this til the end of time)
                              • Pivoting when it all goes to shit
                              • Pivoting when you realize you don’t want what you used to want and having to go back to the top of this list
                              • Pivoting when you realize you’ve been playing small and that you have more to offer but it will require you to expose yourself in a way that is terrifying, uncertain, and vulnerable
                              • Getting the timing right (this might mean sitting on your idea for years)
                              • Learning to navigate and leverage your personal and creative patterns, habits, strengths, and weaknesses
                              • Learning the limits of your capabilities
                              • Learning the limits of your knowledge
                              • Learning who you really are
                              • Learning to trust yourself.


                              Explore how to navigate a creative life that matters

                              This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                              A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                              Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                              It’s something I’m proud to create and I’d be honoured to share it with you.


                                Toss & Catch: The Simple Practice to Develop Creative Confidence

                                Within minutes of leaving my front door for a walk, it’s almost inevitable that I’ll have stooped down to pick up something off the ground.

                                Most often it’s a small, interesting (at least to me) stone or pebble–when I’m walking along the coast my pockets will end up literally overflowing with such stones–but any vaguely spherical object will do, including various forms of nuts, seeds, fruits, or other naturally occurring orbs.

                                While in Texas a couple of months ago, I picked up a collection of acorns that are now apparently accompanying me around the world.

                                Acorns are wonderful metaphors for the value of patience, persistence and how great things can grow from small beginnings, and I keep them on my desk as a reminder.

                                This isn’t an article about acorns, however.

                                See the picking up of the object, in this case, an acorn, is only the starting point. Once I have it in my hand, it’s only a matter of time before I begin tossing it to myself.

                                Toss. Catch. Toss. Catch.

                                I’ll start with low tosses and easy catches, all the while continuing to walk, but as I become more comfortable with the size and weight of the object, understanding how it arcs through the air in the current conditions, I’ll begin to throw higher.

                                Soon, I’ll attempt throwing it over tree branches, through gaps in the foliage, throwing higher and higher as my confidence increases.

                                Toss. Catch. Toss. Catch. Toss. Bounce. Drop. Stoop. Retrieve. Toss. Catch.

                                I originally thought this habit was some kind of boyish male compulsion born of a love of sports and competition.

                                How many groups of guys have I been around, who, when pulled over at a road trip rest stop for example, within five minutes have, without speaking or explicit organization, found a target at which to collectively throw rocks in tacit competition?

                                But the more I thought about it, the more I realized there was something else going on and that this habit had further reaching implications than the simple tossing and catching of an acorn might initially suggest.

                                In the end, I realized that this tossing and catching was a small, subtle form of confidence building, that, silly as though it may seem, extended into the rest of my life, including my creative work.

                                Confidence Is Fluid

                                We often think of confidence as being domain-specific.

                                We might be confident in our ability to prepare a delicious meal, for example, without having any confidence in being able to run a 10k race.

                                The truth, however, is that confidence is more transferrable than we often think and can bleed over from one domain to another.

                                This is especially true of pursuits that share some common denominator.

                                Take sports for example.

                                While you might be a novice soccer player, if you’ve been playing hockey your whole life you likely have a level of confidence and comfort in your physical abilities, an understanding of the how team sports work, and your ability to to pick up the nuances of the game fairly quickly.

                                Confidence is especially fluid and transferable when the activities in question fall under a domain we hold as a core part of our identity.

                                In the example above, if we see ourselves as athletes we’re likely to have confidence in our ability to understand and excel at any type of athletic endeavour, regardless of whether or not we have any current experience with it.

                                This type of identity-based confidence is a powerful tool to acquire.

                                If we hold the idea of being “creative” as being a core part of our identity for example, and have confidence in it, we’re far more likely to excel at any (and perhaps all) creative pursuits we encounter.

                                But what if we don’t yet have confidence in our abilities as a creator?

                                Is it possible to transfer confidence over from somewhere else?

                                Finding Your Common Denominator

                                It turns out that confidence built up in one area is, in fact, transferrable to pursuits in unrelated domains.

                                The trick is we just need to work a little harder to find the common denominator tying them together.

                                I’ve written before about how there’s a lot we can learn as creators from the word game Wordle, for example.

                                By most definitions, Wordle and creative work fall into entirely unrelated domains.

                                One is a short, sweet, fun diversion that takes 5-10 minutes a day while the other is the work that many of us pour our hearts, souls, fears, and hopes into for years, decades, or even a lifetime with the goal of earning a living and creating an impact off of it.

                                And yet, when we shift our categorizations of each of these pursuits from “game” and “work” to the common denominator of “puzzle” all of a sudden the link between the two becomes a whole lot clearer.

                                With the link now established, the confidence that comes from competence in one area almost naturally begins to flow into the other.

                                I’ve experienced this exact boost in puzzle and problem-solving confidence in my creative work by regularly playing games like Wordle, crosswords, learning how to solve a Rubik’s Cube, board games, card games, and more.

                                When you find the link and then approach two pursuits as fundamentally the same thing, the gains made in either of them apply to the other.

                                Which brings us back to tossing and catching acorns.

                                Confidence is a Common Denominator Unto Itself

                                As I walked and tossed and caught and dropped and tossed and thought about the possible common denominators between tossing and catching and any other more… shall we say, useful pursuits, I cycled through possibilities.

                                The obvious one was the physicality of the activity.

                                The accuracy and timing required of the toss and the hand-eye coordination required of the catch both feel fairly broadly applicable to other physical activities.

                                Then I pushed a level deeper and thought about so much of creative work is essentially tossing an idea up to our audience and hoping they catch it. At the same time, we ourselves are constantly trying to catch the subtle cues our audience and the market are sending our way in order to inform our work.

                                Toss. Catch. Toss. Miss. Stoop. Retrieve. Toss. Catch. Toss. Catch.

                                It’s a tenuous connection, I’ll admit, when it comes to how much creative confidence can possibly be built by tossing acorns over tree branches.

                                And yet, it provides an interesting lens to think about the process of doing creative work.

                                The unexpected gusts of wind, caroms off tree branches from poorly aimed tosses, and simple misjudgments that might cause us to miss catching an acorn all exist in some form or another in creative work.

                                As do the ways in which we might account for and manage these potential disruptions.

                                As too does the thrill in our gut of aiming an ambitious toss and pulling out the catch on the far side of its arc.

                                Perhaps the more fundamental form of confidence we gain stand to gain from tossing and catching, however, is the belief in ourselves to envision an action and have it work out successfully.

                                Whether it’s tossing and catching an acorn or planning and executing a product launch, establishing a vision and following through on it is how confidence builds.

                                The more ambitious the toss we’re able to snag, the more confidence we gain for the next one.

                                That’s not to say every toss we make will be perfect, or that we’ll make every catch. But as long as we keep tossing, we find that the confidence gained from a successful toss and catch is greater than the amount lost by missing.

                                And in the end, in my experience, at least, confidence built up in any area of our lives is additive.

                                Even if we can’t make a direct connection about how confidence built up in one area might flow into and serve us in another area of our lives, our overall, master level of confidence in ourselves is informed by all the domain-specific confidence we possess.

                                And in the end, that master level of confidence has a way of finding its way into every single thing we do.

                                Confidence is confidence.

                                Which means any chance we have to increase it–be it tossing up an acorn or an idea–is worth taking.


                                Explore how to navigate a creative life that matters

                                This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                                A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                                Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                                It’s something I’m proud to create and I’d be honoured to share it with you.


                                  Playing By House Rules

                                  Think about the board game, Monopoly for a minute.

                                  Chances are if you play it 10 different times with 10 different people you’ll get 10 different variations on the rules.

                                  Some of the variations are minor, such as changing the amount of cash each player starts with, randomly dealing out a selection of starting properties, or taxing certain board spaces.

                                  Others are drastic alterations to the core mechanics of the game, such as adding custom rules that apply to specific dice rolls, and new opportunities (or requirements) for landing on a certain spot on the board.

                                  It’s not that the rules of Monopoly are fluid by nature.

                                  The official rules for the game are firmly defined, set in stone–or at least in the paper print-out that comes in the box.

                                  And yet despite these standardized, codified rules, so often, we, as the people playing the game find ways to reinterpret, bend, break, subtract from or add to the rules in a way that makes the game more fun for us.

                                  Having fun, of course, is the whole point behind playing a game in the first place, so if we stumble across (or engineer) a way to play that makes it more fun for all involved, why not ditch the official rulebook and adopt the House Rules.

                                  What we need to realize as creators is that we too have the ability to create our own house rules.

                                  We might read about a dozen different frameworks and strategies for growing our audiences or creating better work.

                                  Each of these frameworks is likely solid, and probably even works wonders for some people.

                                  But no matter how granular and detailed their instructions, by no means is any framework or strategy hard and fast.

                                  If the process doesn’t work for us, whether related to the results we’re receiving or the experience we’re having while following it, we have the option to create our own House Rules.

                                  That might mean choosing to ignore or change a few selected instructions. Or it might mean ditching the rulebook altogether, keeping the board and the playing pieces but inventing an entirely new way of using them.

                                  In the end, as long as we stumble on something that works for us, what else really matters?

                                  The first step is to understand that playing by (and inventing) House Rules is even an option.

                                  The second step is to start experimenting, finding out what we can do to have more fun with our work and create a better experience for ourselves and those we engage with.


                                  Explore how to navigate a creative life that matters

                                  This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                                  A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                                  Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                                  It’s something I’m proud to create and I’d be honoured to share it with you.


                                    3 Lessons from Wordle on Making More Successful Creative Work

                                    If you’ve spent any time on Twitter over the past couple of weeks, you’ve probably seen a near endless stream of cryptic posts like the one below, and thought to yourself, “What the hell is going on?”

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                                    What the hell is going on is a word game (wonderfully) called Wordle.

                                    As if the name isn’t charming enough on its own, Wordle’s origin story is even better.

                                    The game was developed by software developer Josh Wardle, who wanted to create a game that his crossword-loving partner would enjoy during lockdown.

                                    While the game was initially released publicly released in November, over the past week, Wordle has proliferated across the internet, primarily through Twitter, to the point where hundreds of thousands of people are now playing it daily.

                                    Including me.

                                    I’m only a few days into my Wordle streak at this point (9/9 so far 🤞) but even with limited exposure, it’s clear that there’s a lot this simple word game can teach us as creators.

                                    Before we dive into the lessons Wordle has to offer, however, let’s quickly cover how the game works.

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                                    How Wordle Works

                                    The premise of Wordle is simple: correctly guess the mystery five-letter word in six guesses or less.

                                    You can think of it as a sort of cross between Hangman and Wheel of Fortune.

                                    A few other notes on the setup:

                                    1. Every guess must be a real word
                                    2. Letters can be used more than once
                                    3. Once you’ve submitted a guess, the grey letters are those that do not appear in the answer
                                    4. Yellow letters appear in the answer but are currently in the wrong position
                                    5. Green letters appear in the final word and are in the correct position
                                    6. There is only one puzzle per day, meaning everyone playing Wordle is working on the exact same puzzle every day.

                                    And that’s it!

                                    So what can we learn from this simple yet surprisingly addictive game about doing better creative work?

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                                    First, Identify the Crux of the Problem You’re Solving

                                    Like most puzzles, you can attempt to tackle Wordle through uninformed guesswork–guessing any random five-letter words that come to mind–or you can approach it with some strategy.

                                    To take the strategic approach, it helps to know the crux of the problem Wordle presents.

                                    At its core, Wordle is a game about maximizing the amount of new information you uncover with each of your limited number of guesses.

                                    There are two types of information you’re looking for which will help you solve the puzzle:

                                    1. Correct letters
                                    2. Correct letter placements

                                    And as mentioned in the outline, the feedback the puzzle gives us comes in three varieties:

                                    1. Correct letter, correct position
                                    2. Correct letter, wrong position
                                    3. Wrong letter
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                                    It turns out that this is the same crux we’re presented with in our effort to succeed as creators. A useful creative process, then, is built around addressing this information gap.

                                    Said differently, our goal as creators, especially early-stage creators is to maximize the amount of useful information we’re able to collect with each of our “guesses”.

                                    In our case, those guesses are made up of any new work we put out into the world.

                                    Tweets, podcast episodes, newsletter issues, workshops, products, and anything else we create and present to the world are not just opportunities for new people to find (or pay) us. First and foremost, they are critical opportunities for feedback.

                                    This applies equally to everything from a 25 character Tweet to a $5,000 product offer.

                                    Feedback first, everything else second.

                                    This is a critical mindset to adopt as a creator as it subtly, but importantly shifts our stance in relation to how we approach creating content. Maybe most helpfully, it provides a distinct sense of purpose to what can otherwise feel like a mindless task we just have to do as creators.

                                    Once published, the feedback we’re looking for is remarkably similar to the feedback offered by Wordle:

                                    1. Correct letter, correct position – Something that resonated deeply with a large portion of your audience
                                    2. Correct letter, wrong position – Something that resonated with a few people but didn’t quite “click” like you thought it might. More tweaking and experimenting are required to find the right fit.
                                    3. Wrong letter – *Crickets -* Best to switch course and try something new.

                                    Of course, when it comes to our work, the feedback isn’t nearly as clear as the daily Wordle, where there is exactly one, objectively correct answer.

                                    But while the feedback we receive in the real world takes some additional discernment on our part, the process for gathering information and using it to inform our future guesses remains the same.

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                                    Two Ways to Collect Information

                                    With an understanding of the challenge presented by the puzzle, we now have a choice to make when it comes to how to solve it.

                                    1. Try and cycle through as many new letters as quickly as possible, first worrying about finding all of the correct letters, and then trying to unscramble them.
                                    2. Lean into any positive feedback you receive in your first guess and build your subsequent guesses around it.

                                    At the start of a new puzzle (be that Wordle or a new creative project) it makes sense to follow method number one, quickly testing as many variables as possible.

                                    In creative work, this means experimenting with various mediums, formats, structures, tones, styles, and more in order to see what works both for you and your intended audience.

                                    Once you begin to get even a small bit of positive feedback, however, rather than continuing to throw paint at the wall, it makes sense to start doubling down and building around what seems to be working.

                                    At this stage, that might only mean the Wordle equivalent of having identified one correct letter in the wrong position.

                                    It doesn’t feel like much, but it gives you an anchor to start building your word around.

                                    As you iterate, you soon find not only the correct placement of that anchor letter but also the letters that surround it, slowly but surely clarifying the word in front of you.

                                    Understanding and mastering this process of discovery is an invaluable skill for any creator, as it must be repeated fresh with each new project.

                                    While you might have a general template for creating and launching a new project, as with Wordle, each new puzzle is different. You can begin with the same first foundational guess each time, but you’ll then need to use the the feedback you get from that first guess to inform your second guess, the feedback from which will inform your third, and so on.

                                    For this reason, it’s best to start with a basic strategy–an understanding of which letters have the highest probability of showing up in five-letter words perhaps–but otherwise starting fast, getting your first guess out into the world and seeing what comes back.

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                                    Understand What the Puzzle Rewards

                                    Finally, in addition to understanding the crux of a puzzle, and how to most efficiently collect information, it helps to understand the type of knowledge and skill that the puzzle rewards, or even requires.

                                    In Wordle’s case, we’re rewarded primarily for two types of knowledge.

                                    1. Our Total Pool of Known Five-Letter Words

                                    This is due to the restriction on using only real words in our guesses.

                                    You might want to test out 3 or 4 specific letters but if you don’t know a word that uses all of them, you may be forced to settle for a less helpful guess. This was the case in my “ENURN” guess above, where I was forced to use the letter “N” twice, the second of which uncovered no new information.

                                    The more five-letter words we know, the better use we’re able to make of each of our guesses.

                                    When it comes to our creative work, this is the equivalent of being well-versed in a broad set of skills, mental models, and knowledge that are all necessary (to varying degrees) in order to create, market, and sell our work.

                                    These skills include idea generation, knowledge of our audience, social media strategy, copywriting, graphic and web design, podcast and/or video production, and more.

                                    While it’s impossible for us to master all of these skills, the higher our base skill level at each of these, the better our results will be with each project we take on.

                                    2. Knowledge of How Letters Work Together

                                    Spend enough time playing any kind of word game and you begin to notice trends and patterns, letters that have a higher probability of appearing next to each other.

                                    These combinations range from common word-end pairings like “…er”, “…es”, “…se”, or “…ce” to longer groupings like “ough”.

                                    Understanding these common groupings allows us make more educated, efficient guesses, thus maximizing the information we’re able to collect with our guesses.

                                    Patterns and groupings like these don’t just exist in the construction of words, however, but in our creative work as well.

                                    Our creative work might be focused on a different niche or industry than other creators, or we may be employing a different primary creative medium. But we don’t need to look far to find examples of the same business models, habits, practices and strategies put to use in order to achieve success.

                                    For me, one of the most striking examples is a daily writing habit.

                                    I adopted the habit after hearing a disproportionate number of my creative idols endorse it again and again and ultimately, it was the thing that kickstarted my own creative progress.

                                    That’s not to say it will work for everyone, but there certainly seems to be a pattern between people who write daily for an extended period of time and those who achieve creative success.

                                    As in Wordle, an awareness of these patterns allows us to make the most efficient use of our guesses, whether they’re creating an individual piece of content or choosing our next project to work on.

                                    In short, pattern recognition gives us a clear sense of what’s most likely to work.

                                    Acquiring this Knowledge Takes Time

                                    It’s worth noting that building up our library of 5-letter words and common letter groupings is not something we can simply take a weekend course on and be done with.

                                    The same is true for our creative skills.

                                    This sort of knowledge acquisition and pattern recognition is best learned through practice, experimentation, and feedback over time.

                                    This means our early guesswork will be largely uninformed. Over time, however, it will improve as we incorporate more and more feedback into our creative operating system.

                                    The challenge is sticking through the early phase when our guesses don’t yield many hits.

                                    That said, we can do what we can to speed up the process.

                                    While It might not be worth studying hard to build out your library of 5-letter words for Wordle, when it comes to our creative careers, we can hasten our results by investing in skill development, analyzing the work of others in order to spot the patterns, and publishing a lot of work.

                                    More work means more feedback after all.

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                                    Applying the Wordle Approach to Creative Work

                                    Too often, we as creators make creating successful creative work out to be a more complex task than it really is.

                                    That’s not to say it’s easy of course, but that it’s simply a puzzle to be solved.

                                    And if there’s one thing to know about solving puzzles it’s that they’re almost impossible to be solved through guesswork.

                                    Instead, puzzles are best solved by sticking to a process.

                                    And in Wordle, we’re gifted a simple five-step process that crosses over directly to creating better, more successful work.

                                    1. Make an educated guess as a starting point, knowing that we’re unlikely to get more than one small piece of the answer right on the first try.
                                    2. Treat everything we do as first and foremost a form of feedback.
                                    3. Maximize the amount of new information we open ourselves up to acquiring with each guess.
                                    4. Lean into anchor letters and build around them.
                                    5. Repeat the process until the puzzle is solved.

                                    Sure, creative work might be more akin to solving a 20 (or 100) letter word than a 5 letter one. But we’re also unconstrained by the six guess limit, and the puzzle doesn’t resent at the end of the each day.

                                    Give it time, and stick to the process, and eventually, each of us will solve the puzzle we’ve been presented with.


                                    Explore how to navigate a creative life that matters

                                    This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                                    A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                                    Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                                    It’s something I’m proud to create and I’d be honoured to share it with you.


                                      One Year Ago, I Ditched Outcome-Oriented Goals. Here’s Are the Results

                                      A year ago, in the first newsletter issue of 2021 (at that point still called the Listen Up Newsletter) I talked about the value of setting process-oriented goals as opposed to the typical outcome-oriented goals.

                                      A quick recap.

                                      Outcome-oriented goals reflect specific milestones (ie. make X dollars, or grow my podcast by Y subscribers), whereas process-oriented goals focus on the day-to-day actions that lead to your desired outcomes when repeated over the long term.

                                      As I said in that issue related to my prior habit of setting only outcome-oriented goals:Sometimes I met those goals, but if I’m honest, when I did, it was almost entirely due to chance and external factors beyond my control.So for 2021, after years of setting outcome-oriented goals that I failed to meet, I’ve decided to take the year off from aiming for outcomes entirely.Instead, this year I’m investing 100% of my focus and energy into process-oriented goals, free of expectation about the results.

                                      Now, with a year of process-oriented goals now in the books, it feels like a good time to look back and examine the impact (if any) switching to process-oriented goals has had on my work and life.

                                      We’ll start by revisiting the specific goals themselves, look at whether I was able to maintain them or not, and then take stock of the the impact they had

                                      Finally, I’ll share my verdict on the concept of process-oriented goals and whether or not I’ll be sticking with them in 2022, moving back to outcome-oriented goals, or adopting some other approach to goal setting entirely.

                                      Recapping My 2021 Process-Oriented Goals

                                      At the start of 2021 I had outlined the following set of process-oriented goals for myself:

                                      • Publish a new blog post every weekday
                                      • Publish this newsletter every Sunday
                                      • Publish a new podcast episode every week
                                      • Send pitches to 30 podcast hosts every month to be featured as a guest
                                      • Walk 10k steps/day

                                      These processes were designed to lead to the following outcome-related goals, intentionally kept somewhat vague and without a timeframe:

                                      • Grow this newsletter
                                      • Grow my podcast
                                      • Double revenue and triple profitability for my agency, Counterweight Creative
                                      • Feel healthy & energetic

                                      Sooooo how did the goals hold up?

                                      Well, it turns out there were a few wrinkles in my year (maybe you can relate?) that drastically reorganized both the outcomes I was working toward and the processes I employed to work toward them.

                                      The most major of those wrinkles happened almost immediately at the start of January.

                                      Almost no sooner had I finished setting my goals for the year, than, through the course of a brand-strategy workshop, I realized I was working toward the wrong things entirely.

                                      The workshop made me realize that my big goals in life were not related to growing my agency but to writing, teaching, and creating.

                                      What’s more, I realized that I had already systematized the agency to the point where I actually had the bandwidth to dedicate the majority of my time to working towards the things I really wanted for myself and my life over the long term.

                                      This realization lead to what shall henceforth be known as The Great Reorientation of ‘21, which featured an overhaul of my priorities for the new year (and well beyond), just a few days into it.

                                      This meant the plan I had just spent the previous few weeks meticulously crafting was in need of some revision.

                                      Pruning Unhelpful Goals

                                      The first to go was my podcast, Build A Better Wellness Biz.

                                      I was proud of the show I had spent the past 6 months developing and launching, but it had always been a strategic content offering designed to grow the agency and had little relation to the questions and ideas I personally wanted to explore.

                                      This meant that two weeks into the new year, two of my process-oriented goals (sending 30 pitches/month to potential podcast guests and publishing a new episode every week) had already hit the cutting room floor.

                                      A few months later, the next to go was the goal around publishing daily blog posts.

                                      At its core, the desired outcomes behind this particular process-oriented goal were two-fold:

                                      1. Become a better writer
                                      2. Serve as a forcing function for idea generation

                                      What I realized in March of 2021, however, having written well over 300 daily blog posts to that point, was that this goal was actually keeping me from becoming a better writer in some ways.

                                      Like many writers, one of my goals is to one day publish books.

                                      While short daily blog posts were a good way (maybe the best) to find and develop your voice and perspective, they don’t provide any practice in developing larger ideas, making use of narrative and storytelling, or practicing structuring larger, more complex ideas in a digestible way.

                                      And so I abandoned the goal of publishing every weekday.

                                      I continued to write every day, but now every day’s writing went toward this weekly newsletter, a decision which we’ll explore the impact of shortly.

                                      So here I was, a quarter into the year having already discarded three of my five initial process-oriented goals.

                                      Far from defeat, however, the decision to set these goals aside was the best decision I could have made.

                                      Goals of any kind (although perhaps process-oriented goals specifically) are intended to help us move closer to an intended destination. When our desired destination changes, however, it makes sense to reorient ourselves and our process as quickly as possible to begin moving toward that new destination.

                                      It’s easy to get mired in sunk cost analysis over goals our past selves have committed to and worked towards, but if they don’t help our future selves get where they’re trying to go, it’s best to cut the goals quickly and reset.

                                      Adopting New Process-Oriented Goals

                                      While I had cut three of the five process-oriented goals I started the year, I was still all-in on the concept of process-oriented goals.

                                      This meant that gradually, over the course of the year, I adopted a series of new goals to replace the ones I’d cut loose.

                                      Some of these goals were short-lived experiments, some were tied to specific projects, such as my Podcast Marketing Academy launch strategies, and some ended up sticking around for the long haul.

                                      Over the course of the year, some of the short-lived, or project-specific process-oriented goals I adopted at various times were:

                                      • Send 10 podcast guesting pitches per week to podcast hosts
                                      • Send 10 pitches to potential PMA affiliates per week
                                      • Publish a daily blog post on podcast marketing in the 3 weeks leading up to the PMA3 launch
                                      • Publish one post/wk on Instagram

                                      In addition to these short-run (or subsequently abandoned) goals, I also adopted a number of new process-oriented goals which I maintained through the end of the year, including:

                                      • Spend 1 hour/day writing (I was already doing this, but it removed the goal of publishing daily)
                                      • Publish the Scrappy Podcasting Newsletter every Wednesday
                                      • Publish a new Quick Podcast Tip on Twitter every weekday
                                      • Spend 30 minutes a day engaging with other people’s content on Twitter
                                      • Reach out to every new follower on Twitter to establish a connection and share my newsletter
                                      • Connect via Zoom with one new person per week via Lunchclub, Twitter, or other communities

                                      As you might be able to tell, my process-oriented goals are heavily weighted toward writing and network growth, which I believe to be two of the practices that lead to the most serendipity for online creators when done consistently.

                                      It’s also worth noting, that when I type this list out… HOLY **** that’s like a lot of process-oriented goals!!!

                                      I’ll be honest, I’ve struggled to maintain the bottom three processes at times throughout the year since adopting them.

                                      That said, at this point, maintaining the top three requires almost zero effort (in the motivational sense) to the point where I don’t even really need to write them out as defined goals.

                                      The reason is that these process-oriented goals have become deeply ingrained habits, and fulfilling them on a daily or weekly basis has now become my default setting.

                                      This is precisely the magic of process-oriented goals once you get over the initial hump of establishing the habit in the first place.

                                      Knowing this, and recognizing my inconsistency with the newer additions to my list of goals, I’ve made an effort recently to put systems in place to help support me in building up similar habits around the new goals.

                                      Ok, so we’ve looked at some of the goals I had in place over the past year, but they’re all for naught if they don’t actually move the needle, right?

                                      The Impact & Outcomes of My 2021 Process-Oriented Goals

                                      Before we dive into the results let’s revisit the target goal outcomes I had defined for myself.

                                      After The Great Reorientation, the goals of growing the podcast and increasing the revenue and profitability of Counterweight Creative were no longer relevant.

                                      Post-reorientation, that left me with three primary goal outcomes I was working toward in 2021:

                                      1. Growing the Creative Wayfinding Newsletter
                                      2. Growing Podcast Marketing Academy to the point where it could become a full-time, self-sustaining business
                                      3. Feeling generally fit and healthy

                                      So how did my process-oriented goals contribute to each of these three goal outcomes?

                                      1. Growing The Creative Wayfinding Newsletter

                                      I view this newsletter as the most important long-term asset in my business.

                                      For one, it’s just easier to make a living as a creator online when you have an email list of people who care about what you have to say, and are occasionally (or regularly) interested (or even excited) to buy from you.

                                      But second, the topics I write about help me clarify my own thinking and help me explore the ideas that will become the future foundation of my work.

                                      I think of this newsletter as a window looking a year or two into the future. Almost my entire motivation behind writing this newsletter every week is to uncover and explore the tiny seeds of ideas that will become projects, products, and maybe even entire businesses in the future.

                                      For this reason, it’s maybe the most valuable thing I do, regardless of how many people read it.

                                      That said, growing it was, is, and likely always will be a major goal.

                                      To look at the impact of my process-oriented goals on the newsletter in 2021, let’s look at two types of outcomes.

                                      1. Non-Measurable Outcomes

                                      Since I started the newsletter in April 2020, I’ve been aware of one major issue, keeping the newsletter from more growth.

                                      Lack of clarity.

                                      I started the newsletter (and continue to publish it) essentially by writing what I need to hear as a creator on a given week.

                                      I got lucky and it turns out other people appreciate reading those notes as well.

                                      But without a clear idea of the through-line tying my articles together, it’s been almost impossible to come up with clear messaging and a compelling promise that would entice people to sign up.

                                      Until this year.

                                      Probably the biggest win for me across all categories of my life this year was finally (after writing 400+ blog posts and newsletters) beginning to grasp that thread that runs through my writing and my work.

                                      This clarity led to the rebrand this year from the Listen Up Newsletter (a name I picked when I thought I was going to be writing about podcasting… which never happened for even one issue) to the Creative Wayfinding Newsletter.

                                      There’s still a lot more work to be done on refining the messaging and focus of the newsletter, but I feel confident and excited about the direction of the newsletter, and feel like I’ve found my voice and the beginnings of a personal monopoly.

                                      This clarity, I think, could not have been achieved without non-time-bound process-oriented goals that kept my focus on writing my way through the uncertainty.

                                      In addition to the clarity, I’ve felt my writing improve in a major way this year, especially in my ability to work narrative elements into my articles.

                                      This in turn has led to better writing in other areas of my work, including copywriting, workshop and course presenting, speaking, and a whole lot more.

                                      I certainly dedicated a significant of time to learning more about good writing, but as is always the case, without the daily practice, that learning wouldn’t have amounted to much.

                                      2. Measurable Outcomes

                                      In addition to the less-tangible outcomes, things also grew on the measurable front.

                                      This growth was centered on two key metrics.

                                      The first is total subscriber count, where the newsletter grew by 79% over the course of the year to now go be sent out to more than 1350 of you wonderful humans who choose to receive it every week.

                                      But what I’m even more excited about is the improvement in the average open rate.

                                      Since January 2021, the average open rate of the newsletter doubled(!), to the point where the past 4 issues of the year all boasted open rates of well over 50%.

                                      Overall, I think it’s safe to say that on the newsletter side of things, the process-oriented goals I set for myself were hugely successful.

                                      2. Growing Podcast Marketing Academy

                                      To be honest, for most of the year, my process-oriented goals for growing PMA were somewhat fuzzier than the goals for growing my newsletter, improving as a writer, and keeping fit and healthy.

                                      This is probably due to the fact that this wasn’t one of the primary goals on my radar when I was initially planning out my 2021 and was instead part of the Great Reorientation.

                                      That said, process-oriented goals played a big part in each of my two launches.

                                      After two small, low-key launches in 2020 which were primarily directed toward my existing email community and network, in 2021, I stepped things up with two bigger, more public launches, each of which featured free multi-day workshops leading up to the launch and a number of affiliate partners.

                                      It was around these affiliate partners that the bulk of my PMA process-oriented goals were focused.

                                      Specifically, I had clearly defined process-oriented goals around affiliate outreach, with a commitment to send a certain number of pitches and follow-ups every week leading up to the promotion window.

                                      The good news is that in both launches, I was able to hit my target number of affiliates, which resulted both in additional sales, but also significant email list growth, which, in the long term, that list growth is much more valuable than sales totals during any one launch.

                                      The news was less rosy when it came to the course finances.

                                      Going into the year, I had high hopes that PMA could generate ~$50K over the course of the year.

                                      While I might not have admitted it out loud, I secretly hoped that it could even become a six-figure course.

                                      As is so often the case when looking back at goals from the start of a year, I now realize young Jeremy’s naïveté.

                                      In the end, course revenue grew by only 16% compared to 2020. And yet, in hindsight, I now realize that this was never going to be a year of explosive growth for the course.

                                      Ultimately, this was a year of continuing to build out the groundwork of the course which had initially be laid in 2020.

                                      Over the course of the year I overhauled the course’s format, supplemental content, and tech stack to the point where PMA is now hardly recognizable as the same course it was at this time a year ago.

                                      As a result, it’s now in a much better position to achieve sustainable growth going forward.

                                      In addition, through the course of the year’s launches, I leveled up my knowledge, skill, and maybe most importantly, confidence when it comes to product launches in a massive way.

                                      This was a big step for me, as I had a big launch flop a few years ago that left me filled with fear, doubt, and impostor syndrome related to launching products ever since.

                                      I’d call getting past that meaningful progress for sure.

                                      As the year progressed, I was also able to get much clearer on the additional processes that would lead to the growth of PMA in the future. Namely:

                                      1. Creating more free, easily-accessible podcast-related content
                                      2. Regularly networking with potential partners and collaborators

                                      With this in mind, I started the Scrappy Podcasting Newsletter, started publishing a week-daily Quick Podcast Tip on Twitter, and started connecting with more people in the podcast (and podcast-adjacent) space on a consistent basis.

                                      These processes are newer and have yet to show major results, but I’m confident that by the end of 2022 I’ll be extremely grateful I started and maintained them.

                                      In the end, I feel like my goals around PMA this year perfectly highlight the power of process-oriented goals as a whole.

                                      While I came nowhere even remotely close to meeting my financial outcome-based goals for the course, by sticking to the process, I’ve been able to set it up for greater future success.

                                      Another tick in the process-oriented goals column.

                                      3. Feeling Healthy & Energetic

                                      From summer 2019 to spring 2020 I lost 50 lbs, getting myself down to a weight where I finally felt good.

                                      My main goal for 2021, then, was not to lose more weight, but to maintain(ish) my current weight and continue the practices that got me there, specifically, eating mindfully and getting my 10k steps in every day.

                                      While I probably relaxed more on the mindful eating part of the process than I might ideally like, gaining back 10 lbs in the process, those extra 10 lbs brought me up to what is actually probably a more natural and sustainable weight for me, and I feel good about it.

                                      On the walking front, I fell slightly shy of my target of 10K steps/day, averaging 9500 steps/day throughout the year.

                                      Overall, while I might have technically missed fulfilling both of my process-oriented goals to a tee, I did in fact feel healthy and energetic throughout the year, making this one a win.

                                      Also, the walks had the (entirely intentional) side effect of helping me generate ideas.

                                      In fact, I started tracking my idea generation this year and totalled 2087 new ideas through the end of 2021. Probably 85% of those were blog post or newsletter topics, with the remainder being product ideas, upgrades, or other potentially useful thoughts.

                                      While I can’t say for certain, I know myself well enough to know that probably 80% of those came while walking, making this a process I’ll be continuing for the rest of my life, as long as I’m able.

                                      Another win for the process.

                                      Looking Ahead to 2022

                                      If you haven’t guessed, the process-oriented goal experiment was a big success in my eyes.

                                      While I knew in my gut beforehand that processes were likely a more effective form of goal-setting for me than outcomes, a full year’s worth of feedback and data confirm that feeling.

                                      Going into 2022, I’ll be leaning even more heavily into process-oriented goals

                                      Specifically, the process-oriented goals I’ll be focusing on this year include the following:

                                      • Spend 1 hour/day writing
                                      • Publish this Newsletter every Sunday
                                      • Publish the Scrappy Podcasting Newsletter every Wednesday
                                      • Publish a new Quick Podcast Tip on Twitter every weekday
                                      • Spend 30 minutes a day engaging with other people’s content on Twitter
                                      • Reach out to every new follower on Twitter to establish a connection and share my newsletter
                                      • Connect via Zoom with one new person per week via Lunchclub, Twitter, or other communities
                                      • Walk 10K steps/day
                                      • Have 1 coffee chat/wk with someone in the podcast industry
                                      • Run one low-cost workshop per month on a different aspect of podcast marketing & growth

                                      To me, the real beauty of process-oriented goals is that once you’re able to identify the processes that will lead you to success, and build small daily or weekly habits around them, they just kind of fade into the background of your routine and stop feeling like work.

                                      I’m long past the point of having to decide whether or not to write in the morning. It’s just something I do naturally and (most days) I enjoy it.

                                      The same goes for publishing this newsletter and going for my daily walks.

                                      Sure, new processes will always require dedicated attention, focus, and effort. But I have enough feedback now to know that if I stick with them, they too will soon become effortless staples of my daily routine.

                                      Then, it’s simply about maintaining the habits and watching the progress compound.


                                      Explore how to navigate a creative life that matters

                                      This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                                      A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                                      Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                                      It’s something I’m proud to create and I’d be honoured to share it with you.


                                        Three Steps to Developing Creative Fluency

                                        The rough benchmark for fluency in most languages is somewhere around 10,000 words.

                                        The bar for carrying on everyday conversations is much lower, at 1,000-3,000 words, while you may be able to get by–with the help of some miming and sign language–with as little as a few hundred.

                                        With these benchmarks in mind, learning a language seems to be a straightforward proposition.

                                        All you need to do is continually increase your vocabulary, progressively hitting each of the word count milestones en route to fluency. Many language learning apps even display this vocabulary data for you so you, making it easy to track your progression.

                                        And yet…

                                        If you’ve ever tried to learn another language, especially using a tool like Duolingo, you know that this is not how language learning actually works.

                                        Vocabulary building, it turns out, is only of three essential components of language learning. And while it’s an essential part of gaining fluency, vocab-building can’t get you there alone.

                                        You might not currently be trying to learn Portuguese, Swahili, or Mandarin but Creative Fluency is essential to create work that speaks to and resonates with our intended audience.

                                        Unfortunately, much like a traditional language, we, as creators tend to overemphasize the importance of vocabulary when learning how to make and market our creative work.

                                        If we want to achieve Creative Fluency, we need to expand our approach beyond vocab-building alone and place greater emphasis on the additional two, oft-neglected aspects of learning a language.

                                        Building Your Foundational Vocabulary

                                        Vocabulary alone may not be enough to get us to fluency, but without it, there would be no language at all.

                                        As such, learning a basic, foundational vocabulary is still the necessary starting point when it comes to learning a new language.

                                        When it comes to a traditional language, vocab-building consists of:

                                        • Learning the basic building blocks of the language such as the sounds and alphabet it uses
                                        • Rewiring your brain to apply new words to familiar concepts
                                        • Memorization & retention of the new bank of words
                                        • Learning how the language works on a technical level, including conjugation, tenses, and sentence structure

                                        When it comes to Creative Fluency, we can think of building our vocabulary as:

                                        • Learning the basic building blocks such as the various tools and tactics available to us
                                        • Rewiring our brains to understand which levers will trigger which results
                                        • Memorization & retention of the various tips and strategies we might one day need
                                        • Understanding how our creative vocabulary fits into higher level theories, frameworks and mental models

                                        Vocab-building is the most straightforward part of learning a new language as it aligns with how our education system conditions us to learn anything; read the material, and memorize it.

                                        As a result, building up our vocabulary is the most intuitive, easiest, and most enjoyable part.

                                        This ease, however, is also why we tend to overemphasize its importance, ignoring the other two aspects of becoming fluent and leaving us stuck, unable to communicate effectively.

                                        Language is More than a Collection of Words

                                        And yet, this is exactly what focusing solely on vocabulary leaves us with.

                                        Using Duolingo, I’ve (supposedly) built up vocabularies of 1000+ words in both Spanish and Portuguese.

                                        And yet, when I’ve visited countries that use these languages, I’ve found time and again that while I can recognize and read a large number of words when it comes to communicating in the heat of the moment, I’m almost entirely incapable.

                                        Clearly, vocabulary isn’t everything.

                                        The Asaro tribe of Papua New Guinea have a proverb that encapsulates the problem perfectly, saying “Knowledge is only a rumour until it lives in the muscle.”

                                        To take the next step towards fluency, then we need to develop our muscle memory around our vocabulary to the point that we can speak without thinking.

                                        The only way to achieve this level of proficiency is by getting out and practicing using our vocabulary–limited though it may be–in the wild.

                                        Of course, practicing in public is inherently uncomfortable, which is why we avoid it.

                                        We feel safer continuing to build up vocabulary in private before even thinking about venturing out into the world. And so we attempt to learn every possible word and phrase that might be required of us in advance in order to avoid any potential awkward or embarrassing situations.

                                        And yet, awkwardness and embarrassment are entirely unavoidable when it comes to learning a language.

                                        Ask any prolific language learner about their method and they’ll tell you some variation on this advice from Benny Lewis, an Irish polyglot, “Speak like Tarzan, don’t be embarrassed & aim to make 200 mistakes a day.”

                                        The same concept applies to achieving Creative Fluency.

                                        As with traditional language, we often perceive that the thing holding us back is a lack of vocabulary.

                                        We feel like if we just learn one more tactic or pick up one more tool, we’ll finally find the missing piece and things will finally start to work for us. And so we continue to add more tools and tactics hodgepodge to our vocabulary, hoping that one of them will help us communicate effectively.

                                        The thing is, while we’ll certainly need to continue to expand our vocabulary over time, our existing vocabulary is likely more than enough to begin clumsily communicating in the wild.

                                        Yes it will be uncomfortable.

                                        Yes we’ll make a lot of mistakes.

                                        But it will also accelerate our learning (and thus our results) in a big way.

                                        For one, when we step out of the classroom and into the streets we quickly realize that we don’t quite know our existing vocabulary as well as we thought we did.

                                        Though we might have run through the words and phrases a thousand times in our head, when it comes to speaking them out loud, they stick in our mouths.

                                        Learning in public, however, brings with it pressure to improve quickly and we soon learn proper pronunciation, fix our mistakes, and rapidly expand our vocabulary to boot.

                                        This is helped along by the fact that by practicing in public, you expose yourself to people who are more than happy to help you learn, correcting your mistakes, giving you the right word when you need it, and encouraging you to keep at it.

                                        And it’s here, with this type of person-to-person interaction that language starts to feel fun.

                                        The promise of fluency–and all communication for that matter–is connection and Creative Fluency is no different. Because at its core, great creative work is never a recitation but a conversation.

                                        As we build up the muscle memory around our language and gain the ability to string together our thoughts and ideas, we build the basis for effective communication.

                                        But before we can contribute meaningfully to the conversations taking place around us, there’s a final step we must take.

                                        Unfortunately, it’s one many creators never learn.

                                        Developing Your Ear

                                        Counterintuitively, the final, and most crucial part of fluency has nothing to do with speaking.

                                        Instead, it’s about learning to listen and understand what is being said.

                                        With some basic vocabulary, we may be able to express ourselves effectively. But without the understanding of what’s being said around or to us, we’re incapable of carrying on an actual conversation. As a result, we end up simply adding more noise to the world without context or nuance.

                                        Understanding the conversation that we’re a part of allows us to respond appropriately and open up a two-way dialogue.

                                        This, of course, is the foundation of spoken communication but is also the basis of successful creative work.

                                        Your Work Doesn’t Exist In a Void

                                        We’re all creating and publishing our work in a world filled with countless conversations already taking place.

                                        It’s true, we can attempt to start a new conversation around our work but the easiest way to gain traction is to tap into an existing conversation and plug our work into it.

                                        This is where developing our ear comes in.

                                        Anyone who’s ever learned another language has more than a few stories about embarrassing themselves, thinking they understood a conversation before jumping in and realizing they were way off.

                                        “When I was first learning Spanish,” Shares author Mark Manson, “I once told a group of people that Americans put a lot of condoms in their food. Later, I told a girl that basketball makes me horny. Um, yeah… It’s going to happen. Trust me.”

                                        Sometimes the price of this lack of understanding is simply embarrassment. Sometimes, it may result in confrontation, hurt feelings, or a tarnished reputation. And sometimes it results in the weary, withering looks from locals tired of another foreigner jumping into a discussion about local affairs without understanding the history or the nuance*.

                                        *Most novice marketers have experienced this reaction at one time or another

                                        Understanding the context of the conversation we’re a part of allows us to engage and build community authentically, and create offers and content that solve real problems in the most effective way possible.

                                        Developing Your Ear Takes Time & Patience

                                        Self-study does a poor job preparing us for the speed and variety of pronunciations we encounter out in the world, and at first, we struggle to keep up and react in time with what’s happening.

                                        And yet, the point of learning any language in the first place is to engage and participate in the environment in which it’s spoken.

                                        This means that sooner or later, we need to immerse ourselves, learning not by studying but by watching, listening, absorbing, and making our own stumbling attempts at contributing.

                                        The process is slow, awkward, and frustrating at first.

                                        Until it isn’t.

                                        Immerse yourself long enough to get past the initial discomfort and over time, almost without realizing it, your comprehension improves, your vocabulary grows, and you’ll find yourself able to string together complex thoughts and ideas without thinking.

                                        Soon your pocket dictionary sits gathering dust in a corner and with enough practice, you achieve and surpass fluency, pushing the boundaries of the existing language and developing some clever turns of phrase of your own.

                                        It’s impossible to reach this level of fluency through study alone.

                                        So ditch the apps, the podcasts, blogs, and newsletters (even this one if you must) and take your vocabulary, limited though it may be into the world.

                                        Sure, you’ll need to mime, you’ll need to cobble together thoughts without the exact right word. But what you’ll quickly find is that effective communication, in creative work as in life, is a lot more about effort, intent, and ingenuity, than having the perfect word for every occasion.


                                        Explore how to navigate a creative life that matters

                                        This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                                        A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                                        Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                                        It’s something I’m proud to create and I’d be honoured to share it with you.


                                          A Compass for Creating More Resonant Creative Work

                                          Last week in the newsletter, you might have noticed that I switched things up a bit.

                                          While the subject matter was more or less the same as my usual–how to navigate the Creative Wilderness–the format was different, in that, I opted for a poem rather than my typical weekly essay.

                                          I wasn’t entirely satisfied with the finished version of the poem I sent.

                                          And yet, within a few hours of publishing the newsletter, I was surprised to see a number of emails from readers hitting my inbox, telling me how much they appreciated the poem, as well as a couple of shares on social media.

                                          Compared to the average newsletter, this was a significant positive response.

                                          It also meant that two of my five most resonant newsletter issues featured poems instead of essays.

                                          So what’s going on here?

                                          Do people like you who read this newsletter prefer poetry to essays?

                                          Somehow, I didn’t think so.

                                          Curious, I looked back at the issues that had received the most positive feedback from readers and discovered a through-line between them.

                                          What surprised me, however, was that the common thread wasn’t related to a specific topic or format of the writing, but to my personal experience and approach to creating them.

                                          It turns out, there’s a lesson here for all of us seeking to create work that resonates more deeply with our audiences.

                                          But first, back to the poem.

                                          Poetry Is Hard

                                          This wasn’t the first time I’d included a poem in the newsletter.

                                          Issue #35 is not only one of my very favourite issues of this newsletter, but the poem I wrote for it is one of the things I’m most proud to have ever created.

                                          Ever.

                                          It’s also the issue I received the greatest positive response for to date.

                                          And yet despite the precedent and the positive feedback, I was nervous all week as I wrote the poem and prepped the newsletter.

                                          The reason?

                                          Writing poetry is hard.

                                          Compared to an essay, poetry has a less-forgiving structure.

                                          Each line (and perhaps word) needs to earn its place and flow from and into those around it. These factors, combined with rhythm and pacing, can undermine a poem with otherwise interesting content if not executed well.

                                          While I’ve written several dozen poems in my life (most of them of the teenage angst variety), I’m certainly no expert.

                                          From the moment I sit down to write a poem, it feels as though its future is in doubt, like I may give up on it halfway through when it feels too hard to complete.

                                          Unlike the average essay I write, writing poetry stretches me in an uncomfortable way.

                                          And it’s this stretching that turned out to be the through-line in my own most resonant work.

                                          Stretching Past Your Natural Resting State

                                          Much like our muscles naturally come to rest in a state of comfortable relaxation, so too does our creative work.

                                          In both cases, in order to experience any positive benefits, we need to actively and intentionally stretch.

                                          Whether it’s writing a blog post, producing a podcast, or rolling out a new product, or service, when we’re entirely comfortable with the work we’re doing, chances are, it’s not that interesting.

                                          This is because that feeling of safety can only really exist when we know going in that we’re not saying something that our audience might take issue with, push back on, on fail to understand.

                                          When you think about it, the only way to have that kind of confidence before you hit publish is to (consciously or unconsciously) be rehashing an existing, broadly accepted idea.

                                          No stretch.

                                          No risk.

                                          No resonance.

                                          If we want to create work that truly resonates with others, that hooks them and keeps them coming back to see what we’ll do next, we need to stretch past the edge of our comfort zone and into discomfort.

                                          I think David Bowie said it best:

                                          If you feel safe in the area you’re working in, you’re not working in the right area. Always go a little further into the water than you feel you’re capable of being in. Go a little bit out of your depth. And when you don’t feel that your feet are quite touching the bottom, you’re just about in the right place to do something exciting.

                                          – David Bowie

                                          So what does this type of stretching look (or more accurately, feel) like?

                                          The Challenge Zone

                                          We’ve talked before in this newsletter about the value of Marathon Projects.

                                          These ambitious, time-bound projects go above and beyond our typical creative output and stretch us to improve our skills and conception of what we’re capable of achieving.

                                          Marathon Projects, along with micro-challenges we might impose on our daily or weekly creative output (eg. write a 1,000 word blog post in only 30 minutes or record a podcast working the word “chicken” in every 5 minutes…) are certainly one type of stretch.

                                          These stretches push us out of our safe, resting mode and into what I think of as the Challenge Zone.

                                          Work done in the Challenge Zone engages our creative muscles, tests our skills and capabilities, and expands our conception of what we’re able to achieve.

                                          This type of stretch is important in developing our creative skills and building confidence in ourselves.

                                          But to create deeply resonant work, we need to perform a deeper kind of stretch, extending ourselves past the Challenge Zone, and into the Discomfort Zone.

                                          The Discomfort Zone

                                          The Discomfort Zone is what Bowie was talking about in regards to wading out into the water to the point where your feet can’t quite touch the bottom.

                                          In practical terms, the gap between our feet and the seabed is doubt.

                                          And while it might seem like inviting doubt into our work is the last thing we would want to do, the presence of doubt is a clear indication that we’re doing something interesting.

                                          In my experience, there are two ways to stretch into this level of discomfort.

                                          1. Stretching Into Vulnerability

                                          On the last Creative Wayfinding Friday Fireside call a few weeks ago, we got talking about the work that had been best received by our audiences.

                                          Without fail, every single person on the call shared that the work that seemed to resonate most with their audiences was not the work that contained the most information (ie. the work that should have been most “helpful”), but the work where they themselves had gotten uncomfortably vulnerable.

                                          As the conversation progressed, however, it became clear that while all of us on the call were aware of this correlation between vulnerability and resonance, few, if any of us made this type of vulnerability a regular part of our work.

                                          This is because, when done right, it stretches us in an uncomfortable way.

                                          It’s easier and safer to instead default to information-sharing, which, while potentially helpful, offers little opportunity for genuine emotional connection.

                                          The connection that comes from this kind of uncomfortable vulnerability is an important ingredient for creating work that resonates deeply. But there’s a balance to be found somewhere between surface-level, faux-vulnerability, and oversharing.

                                          In my experience, vulnerability that resonates needs to:

                                          1. Be relevant to the topic at hand, and
                                          2. Make you nervous to share

                                          This type of stretch into vulnerability can work wonders for developing and strengthening your relationship with your existing audiences, turning casual engages into superfans.

                                          But there’s another type of stretch into discomfort that is necessary if we want to become true leaders and innovators in our niches and community.

                                          2. Stretching Into the Unknown

                                          If there’s one thing that keeps us as creators stuck, it’s our default setting of producing content and work that’s more or less the same as what everyone else around us is creating.

                                          We cover the same topics in the same formats, perhaps with a little personal flair thrown in here and there. On the whole, however, the work we create is a different recipe for the same dish many others are creating.

                                          What separates the thought-leaders of any niche, however, is their willingness to explore new topics and start conversations that aren’t already happening.

                                          Creating this type of work requires a major stretch into discomfort.

                                          This type of work isn’t about simply sitting down and recording our existing knowledge. Instead, it’s about exploring and attempting to get our head around something new, finding a thread to pull on, and unraveling it to see where it leads.

                                          Work that fits this category is more about the thinking than the writing, recording, or tangible creating, and consists of extensive detours, backtracking, deletions, edits, and amendments.

                                          In short, this type of stretching is frustrating, time-consuming, uncertain work.

                                          And this is exactly what keeps us from pursuing it.

                                          I personally have a list of 20 or so of these ideas that I’ve been sitting on in some cases for more than a year.

                                          These are ideas that I’m excited to write about, but feel too big and too important to start on just yet. If I’m going to commit to fleshing out these ideas, I know I’m going to need time, space, and focus that never feels readily available.

                                          And so, for the most part, they sit on the shelf gathering dust.

                                          The irony is I have a sense that all of these topics would be among my most resonant work if I were able to publish them, with potential to be shared and circulated within the creator community. This was the case with my article on the unasked questions guiding your creative work, the one big idea I’ve been able to develop so far, and one of my most popular articles to date.

                                          Shipping work that stretches us into the unknown terrain of big, unexplored ideas requires extensive grappling with Resistance, impostor syndrome, and perfectionism, as it never feels ready to publish.

                                          An inherent trait of this type of work is that we don’t have our heads around it yet. As such, the wording feels clunky, the ideas don’t feel cohesive, and we feel self-conscious about publishing such an unrefined mess.

                                          And yet, once again, the discomfort at the thought of publishing is exactly the right place to be.

                                          On the same recent Friday Fireside call, CW reader Sam Harris brought up the point that if the idea is novel and interesting, it doesn’t actually need to be perfectly articulated and fully developed in order to benefit our audiences.

                                          In fact, when we’re stuck trying to tie all the loose ends of an idea like this together, it often helps to share it before it’s complete.

                                          If all goes well, it will start a conversation that may open us up to additional perspectives and ideas we’d never have otherwise considered.

                                          While time-consuming and frustrating, the potential upside of stretching into the unknown is significant.

                                          Novel, relevant, big ideas are infinitely more likely to be shared throughout our niches than generic “how-tos”, listicles, and other safe, generic content that lies firmly within our comfort zones.

                                          As We Stretch, So Do Our Audiences

                                          Few of the big wins in life come from playing it safe, pursuing the same as usual, or perpetuating the status quo.

                                          But pushing our boundaries and stretching into discomfort doesn’t need to mean grand gestures and wildly ambitious projects with a sprawling scope.

                                          Instead, we can choose to stretch ourselves juuuuuuust a little bit into discomfort with each blog post, podcast, product, and anything else we create.

                                          For you, it might be taking on a topic that’s been nagging at you but which you don’t quite feel ready to share publicly.

                                          Maybe it’s asking every podcast guest at least one question that makes you as the host uncomfortable to ask.

                                          Or maybe it’s leaning into vulnerability and sharing your own stories and experience more deeply and honestly than you have yet.

                                          The most successful creators consistently create work that stretches their audience to think and perceive the world differently.

                                          We might try to convince ourselves we can create this type of work without extending ourselves beyond our comfort zones.

                                          But the truth is we have to lead by example, stretching into discomfort, and then inviting our audiences to join us.


                                          Explore how to navigate a creative life that matters

                                          This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                                          A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                                          Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                                          It’s something I’m proud to create and I’d be honoured to share it with you.


                                            A Short List of Creative Gratitude

                                            I’d like to say I come up with it all myself.
                                            The ideas
                                            The words.
                                            The work.

                                            But I know as well as anyone who’s ever created anything
                                            That singular creative ownership is a construct
                                            That every idea, word, and expression of the work is a joint effort
                                            A partnership with everything we come into contact with.

                                            And so,
                                            Here’s a short list of gratitude
                                            For everything and everyone
                                            Who has co-created alongside me.


                                            I’m grateful for the quiet hours
                                            When it’s just me, the blinking cursor, and a fresh cup of coffee
                                            Exploring and uncovering the hidden world together
                                            With a sun that always seems to rise too quickly.

                                            I’m grateful for inspiration, sought out
                                            On cold, biting mornings, face buried from the wind
                                            On hot and sweaty afternoons, route picked by hopping from shadow to shadow
                                            On the oft-traveled sidewalks into which I’ve worn grooves.

                                            I’m grateful for inspiration, stumbled upon
                                            In birds, clouds, and bits of fuzz on the breeze above
                                            In graffiti, discarded trash, and cracks in the pavement below
                                            In the endless, protracted conversation between all of it, ripe with nuance, meaning and memory.

                                            I’m grateful for the path itself
                                            With its ups and downs, twists and turns
                                            For all that lies behind me
                                            And all that lies ahead.

                                            I’m grateful for company
                                            Guiding stars to show the way
                                            Co-creators & commiserators to help bear the weight
                                            Fellow travelers in the fog, blundering forward together.

                                            I’m grateful for the challenge
                                            Every hurdle that forced me to dig and discover new depths of myself
                                            The unending, setbacks, failures, and near-constant confusion
                                            And the rare victories that make it all worth it.

                                            I’m grateful to you for reading this
                                            Me for writing this.

                                            Mostly, when I stop to think
                                            I’m just grateful.

                                            I should stop to think more often.


                                            Explore how to navigate a creative life that matters

                                            This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                                            A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                                            Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                                            It’s something I’m proud to create and I’d be honoured to share it with you.


                                              Set Your Creative Projects up for Success by Identifying the Minimum Effective Effort

                                              For most of this year, my weekly review has been one of my most effective, enlightening, and enjoyable creative practices.

                                              I started doing weekly reviews at the beginning of this year after being convinced of the benefits by Khe Hy and August Bradley, two creators and thinkers I admire who rave about the practice.

                                              The idea is that doing a short review at the end of the week allows you to:

                                              1. Reflect on the past week, identify what worked & what didn’t and tie up or reschedule any loose ends.
                                              2. Prep for the week ahead by setting an intention, a few goals, and planning out your schedule so you can hit the ground running on Monday morning.

                                              While it took me a few weeks to set up my weekly review template and find my rhythm, once I did, the benefits were as advertised.

                                              The review gave a satisfying kind of closure to each week and allowed me to go into each week with a strong sense of focus about where my effort will be most impactful or required. Projects flowed more smoothly, I got more important work done, and I felt clear on how everything I was doing contributed to my big-picture, long-term goals.

                                              In short, the weekly reviews acted as a kind of lubricant that made everything I did run more efficiently.

                                              Despite all the benefits, however, this week marks three months since I completed my last weekly review.

                                              The reason is a kind of all-or-nothing perfectionism I refer to as Grandiose Ideation, which not only derailed my weekly reviews but regularly derails many of our creative practices, habits, and projects.

                                              Fortunately for us, there’s a simple mindset shift that can help us avoid this fate.

                                              But before we get to it, let’s take a closer look at the root of the problem.

                                              Falling Prey to Grandiose Ideation

                                              The start of a new practice or project is perhaps the most exciting and energetic phase of its lifecycle.

                                              We’re buzzing with ideas, itching to dive in, and have the benefit of more than a few blind spots to the potential challenges and pitfalls along the way.

                                              It’s also where we’re most prone to Grandiose Ideation.

                                              In our enthusiasm about our new endeavour, we scope out a grand plan, including a robust feature set, slick design, and (perhaps wildly) ambitious goals.

                                              For me and my weekly reviews, this meant building out a robust template for the review which would get me thinking deeply about what I had accomplished the past week, what I wanted to achieve in the week ahead, and how it all fit together with my big-picture goals.

                                              The structure I’d laid out worked wonderfully. But there was a problem.

                                              Every week, the review took me 1-2 hours to complete.

                                              According to both Khe and August, one of the characteristics of a successful weekly review is that it takes no more than 30 minutes to complete. Any longer than this, and the friction to doing it becomes too great, and you’ll ultimately drop off.

                                              Despite being aware of the potential friction I was adding to the process, however, I couldn’t help but lay out a grand vision for my weekly reviews.

                                              At first, I didn’t see this as a problem.

                                              I actually enjoyed the hour or two I spent every Friday afternoon doing the review and found it incredibly valuable. As the months progressed, however, my Friday afternoon reviews began to regularly get pushed to Saturday mornings.

                                              Then they got pushed to Sunday mornings.

                                              Then Sunday nights. Then Monday mornings. Then I started missing a week here and there.

                                              Until finally, they got pushed off my schedule altogether.

                                              Even as I began slipping, I resisted trimming down and streamlining the process of the review.

                                              “If I’m going to do it, I’m going to do it fully,” I thought to myself.

                                              And in one sense, this is an admiral commitment to make to any project.

                                              But it’s also one of the core reasons we end up failing and giving up on promising projects.

                                              Dealing with The Dip

                                              Our enthusiasm for any practice or project wanes when we hit The Dip, the point at which the fun fades and we’re faced with the reality that there’s a long slog ahead if we want to see the project or practice through to our desired results.

                                              At this point, we realize that the project will likely never live up to our initial lofty ambitions, and rather than scaling it back, we often decide to shelve it.

                                              If I can’t do it fully, I might as well not do it at all.

                                              Grandiose ideation is a classic disruptor of projects and potential products. But it also wreaks havoc on less well-defined practices and habits.

                                              “If I’m going to start running, I’m going to run 5 miles, three times a week,” we might think. Or, “If I’m going to be active on social media I’m going to post 5 times on Twitter, twice on LinkedIn, once on Instagram… oh, and 10 IG stories every day.”

                                              Or perhaps even, “I’m going to do a weekly review that will include recapping every possible thing I might ever want to look back on in the future and plan for every contingency in the coming week…”

                                              All of these lofty commitments, while noble in intent, have the unintended effect of planting the seeds for failure before we even start.

                                              Clearly defined projects and products that succumb to Death by Grandiose Ideation are often the most painful or disappointing. This is because they likely have a timeline attached to them along with a very clear end result. Never mind that both may be wildly optimistic…

                                              But while an abandoned project might be disappointing, it’s the long-term habits and practices we abandon that ultimately have the greater negative impact on our success.

                                              This is because while the positive results of an ongoing practice may be subtle and ill-defined, they tend to compound over time, adding up to greater and greater impact, even if we’re not entirely aware of it.

                                              But while practices and habits have incredible potential for positive impact, they’re are also much easier to abandon than time-bound projects with a clear beginning and end.

                                              Most healthy practices don’t deliver an immediate dopamine hit for doing them. They take effort, the positive results are likely to be in the far future, and often end up feeling like a burden, with few tangible results in return for the time and effort we put in.

                                              For this reason, Grandiose Ideation is especially disruptive to ongoing practices.

                                              We’re already predisposed to abandoning them when things start getting tough. Heaping on greater scope and expectation before we even begin only stands to increase the gap between our vision and reality, leading to almost immediate disillusionment once we get into the practice.

                                              Fortunately, when we’re aware of Grandiose Ideation and how it sets us up for failure, we can dance with (and around) it.

                                              Shrink Your Ambitions to Improve Your Results

                                              When it comes to a defined, user-facing product, the answer to Grandiose Ideation is to start by identifying and building a Minimum Viable Product, or MVP.

                                              The MVP is the smallest version of the core product that the target group of customers will (hopefully) be willing to pay for. If it’s successful and people buy it, the product has been validated and you can expand on it from there. If it fails, you haven’t wasted that much time and you can move on to the next idea.

                                              But what about when the subject of our Grandiose Ideation isn’t a defined product with users to help us validate it?

                                              What if, instead, it’s a habit, or practice, perhaps one that no one else will ever engage with beyond us ourselves?

                                              For these cases, it’s worth thinking not about the Minimum Viable Product, but the Minimum Effective Effort (MEE).

                                              Minimum Effective Effort

                                              For any task, habit, or practice, the Minimum Effective Effort is the least amount of effort required to achieve a meaningful result.

                                              In short, it’s the perfect counterbalance to Grandiose Ideation.

                                              At the start of a new pursuit, when the excitement is flowing we have a way of viewing it with tunnel vision, looking only at the very best-case, absolutely most-effective version of the practice and ignoring everything else.

                                              My weekly review template was a perfect example of this. The most effective (and least possible to do consistently) version of a review.

                                              Knowing we’re in this stage and prone to Grandiose Ideation, it’s worth taking a moment to stop, take a breath, and ask what the MEE for this activity would be.

                                              When we identify the lower floor of the “effective” range of activities, we immediately become aware of a whole spectrum of alternative effective versions of the practice to choose from. It makes plain the fact that while our grandiose version of the pursuit might be the most effective version, it’s far from the only effective version.

                                              Knowing this, we’re able to take a more nuanced, measured approach to the activity, committing to an amount of effort we’ll actually be capable of sustaining over the long term.

                                              Part of Grandiose Ideation is the fact that we tend to drastically overestimate the bandwidth we’ll be able to dedicate to a long-term, ongoing project or practice.

                                              Sure, we’re excited at the start and have the energy and time in to creating a weekly podcast that takes 15 hours per episode to produce. But will we have that same energy and bandwidth six months from now when we’re firmly in The Dip?

                                              Maybe. But usually not.

                                              In my experience, it’s much easier to scale up a practice, increasing our effort once we’ve got our feet under us and as more bandwidth becomes available than it is to scale down when we’re floundering.

                                              While identifying and pursuing the MEE is about scaling back our effort, however, it’s worth underlining the point that the Minimum Effective Effort is not the same as the minimum possible effort.

                                              For a given pursuit, the MEE may actually require a substantial amount of effort in order to be effective.

                                              Training for a marathon comes to mind as an example, where the minimum effective effort would require us to go for long runs multiple times per week over a long period of time.

                                              The goal when identifying the MEE, then, is not to do the least amount of work possible, but the least amount of work that will get us a meaningful result.

                                              This means that the first step to finding the MEE for a given pursuit is to identify what a meaningful outcome would be for the task at hand.

                                              Identifying Your Minimum Meaningful Outcome

                                              As it turns out, goal-setting is another area in which we’re often prone to Grandiose Ideation. As such, it’s worth thinking about the closely-related idea of the Minimum Meaningful Outcome.

                                              Let’s look at an example.

                                              If your goal is to grow your newsletter subscribers, for example, adding 1,000 new subscribers every month would certainly be a meaningful outcome.

                                              But if you’re starting from zero or kickstarting a stagnant newsletter, perhaps the Minimum Meaningful Outcome is 25 new subscribers per month. Or maybe it’s simply net-positive growth.

                                              The Minimum Meaningful Outcome for a given pursuit is something we each need to decide for ourselves, given our goals, experience, and current situation.

                                              If it helps (read: if you’re a nerd like me), we can plot the range of acceptable outcomes on a graph.

                                              Once we have an idea of the range of potential meaningful outcomes defined for ourselves, we can start to take a more informed view of what it might take to achieve them.

                                              Usually, this will require some guesswork and is something we won’t truly know until we actually begin the practice and start getting some feedback. But we can make an educated guess based on research and talking with others who’ve pursued similar goals to ours.

                                              When it comes to growing a newsletter, for example, we can ask people we know with newsletters about their process.

                                              How much time do they spend writing, researching, engaging on social media, and more?

                                              What kind of results are they getting from that effort?

                                              Once we have this information, we can map it over our existing graph.

                                              The required effort to achieve a given result is indicated here by the yellow line, and we can think of the Minimum Effective Effort as the point where the effort curve intersects with our Minimum Meaningful Outcome.

                                              Note that I’ve drawn the effort curve as an s-curve based on my experience that usually, the relationship between effort and result follows a non-linear pattern.

                                              At the start of many pursuits, we need to put in a decent amount of effort before seeing any result at all. As we continue, the return on our effort begins to compound, requiring less effort for greater results and perhaps approaching exponential growth, before finally tapering off when we reach a point of diminishing returns.

                                              Putting the Minimum Effective Effort to Work

                                              Viewed on a graph, we can clearly see the effort we stand to save ourselves by starting with the MEE versus falling prey to grandiose ideation.

                                              But you don’t need to draw out a graph for every new practice or project you’re considering.

                                              Instead, before you commit to a new project, no matter how promising it might be, stop, take a breath, and ask yourself:

                                              1. What is the Minimum Meaningful Outcome for this project?
                                              2. What would it take to achieve that?
                                              3. Is there any reason I need to do more than that immediately?

                                              These questions can help you ground yourself before jumping into a project or practice that is ultimately doomed to failure by excessive and unnecessary scope.

                                              In almost every case, it’s the project that gets completed or the practice that is done consistently that gets results. Achieving these feats, however, often requires us to scale back our initial expectations.

                                              Once the habit has been built, or the MVP has been made, we can always add to it from there.

                                              In my experience, however, we often find (with some irony) that the Minimum Meaningful Outcome is, in fact, enough.

                                              That’s what I’m hoping to find as I reboot my weekly review this week.

                                              Having gone three months without it, it’s clear to me which aspects of it I miss most, which were nice to haves, and which were pure fluff. As I reimagine the practice, I’m building it entirely around the MEE version of it.

                                              A year from now, there may be things I look back on and wish I had included. But at least I’ll have been doing it consistently for that year.

                                              It’s worth dreaming big and aiming high.

                                              But don’t forget that while your biggest, most elaborate creative ideas might be the most effective solutions for the problems they seek to solve, they’re not the only ones.

                                              And they’re certainly not the best starting point.


                                              Explore how to navigate a creative life that matters

                                              This article originally appeared in my weekly Creative Wayfinding Newsletter. Each issue is the product of a week of work, and contains something not available for sale.

                                              A fresh perspective, a shot of encouragement when you need it most, and maybe even some genuine wisdom from time to time.

                                              Each week, we explore a different facet of the question “How do we navigate the wilds of creating work that matters?”

                                              It’s something I’m proud to create and I’d be honoured to share it with you.


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                                                Hi, I'm Jeremy, I'm glad you're here.

                                                No matter what you create, I'm guessing you spend a good amount of time feeling lost, hopeless, and unsure about how to get from where you are to where you want to be.

                                                So do I. And so does everyone doing creative work.

                                                This is the Creative Wilderness.

                                                Every week, I publish a new article in my Creative Wayfinding newsletter about how we as creators and marketers can navigate it with more clarity and confidence.

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